Back

Rallye Motors

Roslyn, NY

4.8
5,137 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
Contact Dealership

1600 Northern Blvd

Roslyn, NY

11576

Directions

By Type

Showing 5,137 reviews

April 19, 2021

During our introduction; I found Ms Florence to be very professional and extremely informed, when explaining to me the details of which I had to take in order to assemble the vehicle of my choice (an excit More

by JAKE1950
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ms Jessica (vehicle features demonstration)., Florence Cai
Apr 26, 2021 -

Rallye Motors responded

We are so happy to hear of your experience working with Florence, Jake! We are glad to know that our team was able to assist you.

April 18, 2021

My GLE has a very serious transmission problem. I came three times to the dealer to repair. Dealer said it is the normal. How come a car try to pick up the speed but the transmission stays at D1 for many More

by DEREKLAW9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Rallye Motors responded

Good afternoon, Derek. Please allow me to apologize for your experience, as this is not how we conduct business here at Rallye Motors. At a moment of your time, please reach out to me directly to further discuss the situation. I look forward to hearing from you. Kind regards, Daniel Rosa General Sales Manager Direct 516-801-2995

April 17, 2021

Enjoyed the visit to the showroom and the staff is top notch!My car was ready as scheduled and it was ready to go. Help was available and competent More

by TMOS119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenifer Loach
Apr 19, 2021 -

Rallye Motors responded

Thank you for sharing your experience! It is a pleasure to hear that our team was able to assist you. We hope to see you again!

April 16, 2021

I had a good experience with service advisor Rob. I brought my van for service recall and 15,000 maintenance, and I was in and out the door rather quickly. I felt I was treated with respect and care. More

by STIK123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Rallye Motors responded

It is our pleasure to assist you! We will be sure to pass along the kind feedback to Rob. Thank you for being our customer!

April 16, 2021

Not happy with the Express service.besides ,they should work more on their customer service especially the receptionist. Comparing a year ago the company is moving back word . More

by Abe Itani
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Rallye Motors responded

Abe, thank you for bringing this review to our attention. I would like to apologize for the experience you had, as this is not how we treat our customers. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Gary White Service Manager Direct 516-801-2930

April 15, 2021

Excellent service and communication. Always meeting our needs and providing us with the best informed options for our vehicle needs. I wouldn't take my Mercedes any where else! More

by JOSEIAS.SANCHEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 15, 2021

My service was performed as promised and professionally. The service managers went out of their way for me. Gary and Paul took care of an issue for me and made it a great visit More

by RANSTOEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 14, 2021

Stephen Augustine, is Professional knowledgeable always going out of his way To service my car. He a true asset to Ralley. Always touches base to make sure that my car and service is done correctly. More

by 2CAIOLION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Rallye Motors responded

Thank you for sharing your experience! It is a pleasure to hear that Stephen was professional and knowledgable throughout your visit. We look forward to seeing you again! Thanks for being our customer.

April 14, 2021

It was great Katie was friendly she knowledgeable Katie explained everything to me and she told me how long it would take it took less time More

by MICHAELJROBERTS1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 14, 2021

My advisor she’s excellent . I’m happy that they always have a loaner for me . I get my car clean after service except when it had a bad winter storm More

by LunarBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

...
195
...