Rallye Motors

Overall customer experience shile picking up new vehicle Process of exchanging and picking up my newly leased vehicle was terrific. I felt safe, was well informed and the service was extremely courteous and Process of exchanging and picking up my newly leased vehicle was terrific. I felt safe, was well informed and the service was extremely courteous and efficient. I was taken on time and there less than an hour More

Easy and smooth Ken is exceptional!!! He always goes above and beyond and is a pleasure to deal with. He is the only person I work with in the service department f Ken is exceptional!!! He always goes above and beyond and is a pleasure to deal with. He is the only person I work with in the service department for good reason PLEASURE More

Very pleasant, smooth experience. This is our second car from the dealership. We have had very good experiences with the sale, with the amazing Lou Verderosa, the service with Lisa Ch This is our second car from the dealership. We have had very good experiences with the sale, with the amazing Lou Verderosa, the service with Lisa Chea who is a very helpful advisor, and the patient instructors as I learned the new technology. More

The staff is always professional, courteous and personable. In addition they always follow up to make sure your service was optimal. They graciously accept any advice and suggestions and promptly c personable. In addition they always follow up to make sure your service was optimal. They graciously accept any advice and suggestions and promptly correct any deficiencies that were noted. These are rare events!!! Overall superb service in all aspects. More

Fabulous! Lou V is the best! Thank you for an easy and Simple transaction. My daughter loves her car Lou is a class act. Thank you Simple transaction. My daughter loves her car Lou is a class act. Thank you More

Superior professional and excellent service in every departm ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions a ent I am thrilled with my new S5 60 that is just a year old Steve Paladino answered every question over the months I called because of the questions about how to use the features that have nothing to do with the driving per se And my first service at the one year mark last month Mr. Augustine was flawless and excellent. Everyone you employ is superior at what they do More

just ok My car needed a sun roof motor instead of replacing the motor the first time they tried to reset the computer didnt work so i had to bring the car bac My car needed a sun roof motor instead of replacing the motor the first time they tried to reset the computer didnt work so i had to bring the car back get a loaner then go on a trip using my other car had to bring the loaner back 3 days later I dont get it they still had to do the labor again anyway and wasted my time If you do it right the first time you dont have to do it over I wouldn't expect that from Mercedes More

Service Manager Keith Brodman very kindly arranged prompt service for my husband’s 300 which had brake and back up lights not functioning. As a potential safety risk, Keith arranged a pick-up appt not as far service for my husband’s 300 which had brake and back up lights not functioning. As a potential safety risk, Keith arranged a pick-up appt not as far in the future as my husband’s usual service rep offered. Since my husband, who has underlying medical conditions, is in the age group most at risk for a poor outcome from Covid, Keith’s grasp and effective reaction to our service needs was greatly appreciated. He is an excellent Manager More

Always clean and organized The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication whil The core strength of this dealership is their professional staff. I find them professional, organized and considerate. They stay in communication while my car is being serviced. In addition, the facility is nicely laid out and always clean. More

Repair trunk Efficient, and despite difficulty getting part and time delay in finishing (just after re-opening), Stephen Augustine kept in regular contact to keep Efficient, and despite difficulty getting part and time delay in finishing (just after re-opening), Stephen Augustine kept in regular contact to keep me informed. More