Rallye Motors - Service Center

Always a great experience from drop-off, to periodic updates to pick-up!!! Great job!!! updates to pick-up!!! Great job!!! More

The sales process was straightforward, without issues. The Service Department is just as great, continuing Rallye's tradition of excellence. Rob Carlson is the perfect combination of caring and concern, The Service Department is just as great, continuing Rallye's tradition of excellence. Rob Carlson is the perfect combination of caring and concern, patiently assisting his clients in every situation - a genuine pleasure to work with! More

Excellent communication, service, and quality. All service items and potential options were clearly explained. Mr. Carlson's attentiveness and thorough engagement kept us apprised and satisfied with t service items and potential options were clearly explained. Mr. Carlson's attentiveness and thorough engagement kept us apprised and satisfied with the service. As expected, "Rallye makes the difference." More

Rob Carlson is an helpful intelligent member of your team and an asset to Rallye. and an asset to Rallye. More

Rob Carlson always takes the best care of me and my GLC! Fast, efficient, knowledgable and so very nice! Great service always Fast, efficient, knowledgable and so very nice! Great service always More

In 2015 I bought my first GL at Rallye. A week later I met my Service Advisor, John Ciccotelli. It's now 2021 and I am on my third GL and in 2020 I leased a car from Rallye for my wife. Wondering why? met my Service Advisor, John Ciccotelli. It's now 2021 and I am on my third GL and in 2020 I leased a car from Rallye for my wife. Wondering why? Very simple, because of the service provided by John. Yes, Mercedes are great cars but they are cars. Mechanical stuff needs upkeep and to me the worst thing is having to worry about it. Thanks to the incredible service provided by John Ciccotelli I have NEVER HAD A WORRY in 6 years. Never had to return because something was not done properly and always satisfied with the very reasonable cost. My next GL will be here in 2023 from Rallye and I rest easy knowing it will be properly cared for with never a worry or cost concern. More

Service is excellent, great communication. I Love having loaner car, it makes service very convenient. loaner car, it makes service very convenient. More

Service was great as usual. Everyone at Rallye Mercedes is really nice and professional. Rob my service advisor was very helpful.. is really nice and professional. Rob my service advisor was very helpful.. More

I was scheduled for A maintenance at 8:00 was told it would take one to one and one half hours. Arrived at 7:50 did not see service manager until 8: 25 was again told it would be 1 to 11/2 hours. Car was would take one to one and one half hours. Arrived at 7:50 did not see service manager until 8: 25 was again told it would be 1 to 11/2 hours. Car was completed at 11:00 More

As always, excellent service by Vincent, Patrick, and other team members. Very professional, courteous and a great job done. other team members. Very professional, courteous and a great job done. More