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Rallye Motors - Service Center

Roslyn, NY

4.7
3,294 Reviews

3,294 Reviews of Rallye Motors - Service Center

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January 27, 2025

Professional, clean, timely service-salesperson was very personable and gave a full description of cost and services. Also, he sent me a video of my car being serviced. More

by MOLLYDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye Motors responded

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team. Providing clear communication and keeping you informed is important to us, and we're happy that our salesperson made the process smooth and transparent for you. We truly appreciate your support and look forward to serving you again soon!

January 26, 2025

Ramiro is very customer focused, helpful, and ensures customer satisfaction. He ensure the issues are resolved to the customers satisfaction. More

by JCIURLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye Motors responded

Thank you for sharing your positive experience with Ramiro! We’re thrilled to hear how focused and helpful he was in ensuring your satisfaction. We appreciate your kind words and are so happy to have him on our team.

January 25, 2025

Friendly assistance and they advance their clients through the process expeditiously. They also have an extensive knowledge of their business, which leads to excellent customer satisfaction. More

by RLEMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Rallye Motors responded

Thank you for the positive feedback! It’s great to hear that their expertise and efficiency make such a difference in the experience. Sounds like a fantastic team!

January 22, 2025

The appointment was seamless and my car was ready when promised. I would recommend Rallye service to all. More

by JAYW
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Rallye Motors responded

Thank you for the fantastic feedback! We're so glad to hear your appointment was seamless and that your car was ready as promised. We appreciate your recommendation and look forward to serving you again in the future!

January 20, 2025

An exceptional service representative, this individual is highly collaborative and an effective communicator. I consistently request their services whenever either myself or my spouse requires assistance. More

by WNAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye Motors responded

Thank you for the wonderful feedback! We're so pleased to hear that you've had such a positive experience with our representative. We truly appreciate your continued trust and look forward to serving you and your spouse in the future!

January 20, 2025

Most Professional Service you will receive is from RALLYE Motors , I can’t tell you enough as a business owner how important it is to me , they get you in and out and back in your car in no time. More

by GATEWAYIRONWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye Motors responded

You're very welcome! We're so glad to hear you had a great experience with Rallye Motors. Your satisfaction means a lot to us, and we look forward to providing you with top-notch service again in the future! Thank you for choosing us!

January 19, 2025

I understand the dealership needs time to hopefully check my car for the services needed. Two hours waiting is a bit longer than I anticipated. I was also shocked at the high price for a first oil change. Al More

by ACE00ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Rallye Motors responded

Thank you for sharing your feedback. We understand your concerns about the wait time and the cost of service. We strive to provide the best care for your vehicle, and we appreciate your patience. We also understand that the cost of maintaining a luxury vehicle like a Mercedes-Benz can be higher than expected, and we always aim to offer transparent pricing for the services we provide. If you have any questions or need further clarification, please don't hesitate to reach out. We're here to help!

January 19, 2025

Mr Carlson was kind professional and informative. Service cost was 30% greater than it should be. Overall very good experience. Loaner cars probably should be a little higher scale. More

by DRBUNNYNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Mr. Carlson provided you with kind, professional, and informative service. We also appreciate your comments regarding the service cost and loaner cars. We'll take your suggestions into consideration as we strive to continuously improve. Thank you for your business, and we hope to serve you again in the future!

January 17, 2025

My advisor, Rob Carlson is great. Responsive, professional, and easy to work with. Service is seemless and on time. More

by Voiture11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that Rob Carlson has been providing you with excellent service. We truly appreciate your kind words and are thrilled that your experience has been seamless and on time. We look forward to continuing to serve you!

January 17, 2025

Patrick Ripley continues to make service at Rallye Motors simple and easy. He always takes care of the service on our 4 Mercedes Benz More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Patrick Ripley continues to provide excellent service and makes the process easy for you. We truly appreciate your loyalty and are happy to assist with all your Mercedes-Benz needs. Looking forward to serving you again soon!

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