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Rallye Motors - Service Center

Roslyn, NY

4.7
3,307 Reviews

3,307 Reviews of Rallye Motors - Service Center

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December 01, 2020

Car brought in for routine maintenance. Took a loaner. Everything was great. Service was fine and wait time was okay. When it was completed they called me and all went well. Ken was helpful and good to wo More

by CGUDAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Rallye Motors responded

We are so glad to hear! Thank you for leaving a great review, we look forward to seeing you again in the future.

November 30, 2020

The dealership is both beautiful and clean. The staff that welcomes you when you get out of your car are terrific. And, nobody is better than Rob Carlson. More

by FWP111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Rallye Motors responded

Thank you for the five-star review! We are glad to hear of your positive experience.

November 28, 2020

I was referred to Robert Carlson from Carol Clark- carol was my service advisor in Rallye BMW for the last 16 years. I was nervous to start a new relationship a a new dealership but Robert did an amazing jo More

by ddynega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Rallye Motors responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 27, 2020

Great service! Everything went smooth and everyone was so friendly, and it was quick. Everyone was informative and just overall, a great and smooth experience. More

by LUISAGUIRRE2160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Nov 30, 2020 -

Rallye Motors responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 26, 2020

Great experience, resolved our issue with no hassles. I would highly recommend others to Rallye Mercedes based solely on the quality and high-level service. More

by TSCHEUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Rallye Motors responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 25, 2020

Best place to take your car in for service; kind , friendly and not pushy. Serviced in the timeframe promised. Great loaner car program. Beautiful clean showroom and service department. More

by DAVIDCHIEPPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Vetere
Nov 25, 2020 -

Rallye Motors responded

Thank you for leaving us a great review, David!

November 24, 2020

great service like always. Julia is great, every time ask for option get right suggestions and good advise. she always follow up and inform us of what needs to be done timely and when approved does it More

by sang
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Nov 25, 2020 -

Rallye Motors responded

Thank you for leaving us a five-star review, Sang!

November 24, 2020

Good fast service , Ken is always helpfulI still have Good fast service , Ken is always helpful I still have not resolved the hot spot in my car which I was expect to have completed on my service appoint More

by Rockrimmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Rallye Motors responded

Good morning. Thank you for bringing this review to our attention. At a moment of your time, please reach out to me directly to further discuss. 516-686-9033 Kind regards, Kenneth Vachris Service Advisor

November 23, 2020

Katie is always friendly, efficient and knows exactly what my car needs to be serviced. Servicing can be stressful but I have confidence in her knowledge and she always put me at ease. More

by BLAIRASSOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Rallye Motors responded

Thank you for the kind words, Blair! We look forward to seeing you again in the future.

November 22, 2020

I can buy a car anywhere but for me buying only takes a day, service goes on for years. I buy from Rallye because of the service provided by John Ciccotelli. My time with John spans 6 years and two GL’s. More

by WB2JKJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Rodriguez
Nov 23, 2020 -

Rallye Motors responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to seeing you again in the future.

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