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Rallye Motors - Service Center

Roslyn, NY

4.8
3,426 Reviews

3,426 Reviews of Rallye Motors - Service Center

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April 08, 2020

It takes this service department 2 or more tries to fix the same problem the car went in for and creates another problem when you pick up your car. Very incompetent service technicians. More

by Rupee
Recommend Dealer
No
Employees Worked With
Stephen Augustine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman
Apr 08, 2020 -

Rallye Motors responded

I apologize for any mishaps you have encountered during your service visits. I would like to hear more about this situation if you can please give me a call at your earliest convenience that would be greatly appreciated. Thank you Steve Augustine 516 801 2930

April 07, 2020

Rallye Mercedes is a top notch dealership. Every employee is well trained and is customer focused. I have had a truly unique and positive experience from the car valet, sales, receptionist, financi More

by PAULNHP
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Marro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Rallye Motors responded

Thank you for the kind words and positive feedback. We are pleased to know all of our employees have shown you the best customer service and have been able to make your experience unique and positive!

April 04, 2020

Was Recommended to us ... by some friends who been there before. We had our first scheduled maintenance at another Benz dealership but my wife was unhappy with them.. do we came to rallye More

by lscjr731
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Apr 06, 2020 -

Rallye Motors responded

We hope to see you for your next appointment.

April 04, 2020

Very professional and efficient the information provided was accurate and the explanation prior to purchase was very clear no surprises. The sales representative was great. More

by YVIDAL6
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Weiner
Apr 06, 2020 -

Rallye Motors responded

Thank you for providing us with your positive feedback. We are happy to hear your recent experience was professional and efficient.

April 04, 2020

Very Professional and courteous and I saw a service person within 15min and Patrick was great. He took care of every issue we had with the vehicle in a timely matter and also would let me know the sta More

by FINASOLERA
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Rallye Motors responded

We are excited to hear we were able to assist you with professionalism in your recent visit. Thank you for providing us with your feedback and we look forward to seeing you again in the future!

April 03, 2020

Emergency tire replacement and scheduled service. Not my host dealer but couldn’t have been more accommodating, prompt and helpful. Epitome of a culture of service More

by DDEROULET1
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Apr 06, 2020 -

Rallye Motors responded

We are happy to know we were able to assist you in your time of need. We thank you for your positive feedback and we hope to see you again in the future!

April 03, 2020

Absolutely the best!!! Katie Lyons goes above and beyond every time I’m in there for a service appointment she is an incredible asset to Rallye motors nothing is ever a More

by HKAP52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg
Apr 06, 2020 -

Rallye Motors responded

Hal, thank you for the wonderful review regarding Katie, Jerry, and Jeff. We appreciate your loyalty and thank you for your continuous business. We are excited to know the Rallye team is always assisting you with all your car needs with expertise and professionalism. Thank you again and we look forward to seeing you again in the future!

April 03, 2020

Impeccable service. Service at Rallye motors is an absolute pleasure. They are attentive, helpful and beyond friendly. It is the main reason I continue to purchase cars there. More

by HARLAN
Recommend Dealer
Yes
Employees Worked With
Vinny
Apr 06, 2020 -

Rallye Motors responded

We appreciate your kind words regarding our dealership and we thank you for your wonderful feedback!

April 03, 2020

My Service Advisor Julie was Awesome!! Gave me a ride and picked me up It was my first time getting a service at Rally and I loved it!! More

by STNY221
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Apr 06, 2020 -

Rallye Motors responded

Thank you for providing us with your positive feedback!

April 01, 2020

Best sales force, proactive, informative and easy to work with. Service is outstanding, always makes you feel like you are the only customer. Management really cares and take a personal interest. Outstanding More

by ALUCHS2590
Recommend Dealer
Yes
Employees Worked With
Anthony Galtieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg
Apr 01, 2020 -

Rallye Motors responded

Thank you for providing us with your positive feedback, we are so happy to hear you had an outstanding experience during your recent experience.

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