Rallye Motors - Service Center

the best !!!!! the most excellent dealership ever !!!!! katie lyons always makes service a simple and easy chore . jeff friedberg makes everything about the custo the most excellent dealership ever !!!!! katie lyons always makes service a simple and easy chore . jeff friedberg makes everything about the customer i get the feeling i am a family member rather than a customer he goes above and beyond ! he is the major reason i send everyone i know to rallye mercedes. p.s jerry sherry has been my salesman since he was moved from service to sales absolutrly the best ! More

Support by the Service Advisor to address my issue Rallye Dealership has been responsive to my Service requests as they arise. The Service personnel have been thorough in their analysis and the Servic Rallye Dealership has been responsive to my Service requests as they arise. The Service personnel have been thorough in their analysis and the Service Advisor, Kenny Vachris, has been professional and courteous. More

Good service but not notified of a up and coming inspection All went well but in 48 hrs after service I get a notification of my yearly inspection being due. I have no clue why I wasn't informed at the time I b All went well but in 48 hrs after service I get a notification of my yearly inspection being due. I have no clue why I wasn't informed at the time I brought it in for issues. I also requested that my left back bumper be looked at and possibly detailed as some rubber marks were there. Nothing was done. More

Always Top Notch I have been using Rallye Motors for servicing my car for many years and they continuously offer top notch service.. My car is ready when promised and I have been using Rallye Motors for servicing my car for many years and they continuously offer top notch service.. My car is ready when promised and my service advisor Kenny Vacharis always keeps me informed along the way and carefully explains the work that needs to be done. From the moment you drive up the valet service is prompt and efficient and the receptionist are always friendly and helpful as is Noel in the loaner car department. More

Everything was great!!! Every time I need service they always make sure everything is taking care of worry free!!! Ken was knowledgeable and awesome!!!! Completely awesome!!!! always make sure everything is taking care of worry free!!! Ken was knowledgeable and awesome!!!! Completely awesome!!!! More

Excellent Service. Friendly staff. They do everything to make car service pleasurable and easy. Thank you to Rob Carlson for being accommodating and on top of his game make car service pleasurable and easy. Thank you to Rob Carlson for being accommodating and on top of his game More

I have been a Rallye customer since 1990 and have had the pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty years if you don’t receive outstanding and personal treatment. On the very rare occasion that Robert wasn’t available, I have very ably been assisted by his colleague, Bob Bianchi. Rallye provides customers with delivery experts when they pickup their new cars. My last four deliveries were handled by Steve Paladino whose knowledge of Mercedes cars is impressive and very welcoming when first getting into a new and unfamiliar vehicle. Rallye’s service department is equally outstanding. My service advisor for more than twenty years is Ramiro Milian who has never failed to go above and beyond to take care of our cars which between my wife and myself have added up to about twenty. When Ramiro isn’t available his colleague, Ken Vachris, has ably filled in with equally outstanding service. Finally, I would be remiss if I failed to mention the guy who runs service, Charlie Ludemann. To the extent that great service starts from the top, Rallye customers are very lucky to have Charlie running service and parts. While most customers seldom have dealings with the service manager, should that rare event occur, Charlie’s leadership and knowledge will become immediately apparent as well as the goodwill he brings to a satisfactory resolution of any issue. Rallye is a truly outstanding organization on all levels and has succeeded to bring together top notch personnel to represent an elite brand. Even through tremendous growth during the decades, Rallye has never compromised or forgotten its commitment to personal customer service. More

Very nice friendly team, quick and professional service highly recommend never have any problems always perfect and clean place I like the coffee too :D highly recommend never have any problems always perfect and clean place I like the coffee too :D More

Yes . Rob Carlsson is amazing and very welcoming. Makes you feel special every time you come in as if you were his only client. Rodney is a great salesman. A Complete Gentlemen every time you feel special every time you come in as if you were his only client. Rodney is a great salesman. A Complete Gentlemen every time More