Rallye Motors - Service Center

Service review Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the service experience very easy. More

Convenient Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced in time. More

Sound from the rear of the vehicle. The reason for my visit It is because of the noise in the rear of the vehicle. Had Kevin test drive the vehicle with me. He had identified the noise a The reason for my visit It is because of the noise in the rear of the vehicle. Had Kevin test drive the vehicle with me. He had identified the noise and have explained to me from 2016 on the GLE that noise is because of the muffler system. He explained to me it can be fixed but it will cost me over $1600. More

Service Always great service and everything done right the first time. Rob is always on top of the timing and when the car is done with a direct notification Always great service and everything done right the first time. Rob is always on top of the timing and when the car is done with a direct notification to me More

Robert Carlson Robert is very professional and courteous and a pleasure to deal with. However , your service department is disappointing. My complaint of noisy and s Robert is very professional and courteous and a pleasure to deal with. However , your service department is disappointing. My complaint of noisy and shuttering windshield wipers/arms has not been fixed after several visits. Massapequa is an option More

Best Customer Service Ever.... Each and every time I have always had the best possible experience. I guess that is why Mercedes Benz is the leader of luxury vehicles. I've owned a M Each and every time I have always had the best possible experience. I guess that is why Mercedes Benz is the leader of luxury vehicles. I've owned a Mercedes Benz vehicle for over 30+ years (not the same one - traded up) and will never consider any other kind. More

Service B Steve Augustine has always been very responsive to my issues and always makes sure to communicate during the time that my car is in for service. This Steve Augustine has always been very responsive to my issues and always makes sure to communicate during the time that my car is in for service. This trip Ralley needed to keep the car an extra day and Steve let me know early on and made sure that it wouldn't be a problem to keep the loner car. My experience at Ralley service has always been 5 stars. More

Excellent service Great, if pricey, service. Really took good care of me in a difficult situation: their roadside service was more helpful and focused on solving the p Great, if pricey, service. Really took good care of me in a difficult situation: their roadside service was more helpful and focused on solving the problem than my own insurance carrier who I PAY for roadside service. John C followed up with me regularly despite my being a massive pain in the neck! More

Kenny was beyond awesome as usual... Kenny expedites handles and comforts all in a handshake! always a wonderful experience with Kenny and the girls upfront make this service group one o Kenny expedites handles and comforts all in a handshake! always a wonderful experience with Kenny and the girls upfront make this service group one of the Greatest reasons I buy a Mercedes at Rallye... More

Great service They did a great job, fix the problem and it wasn’t a hassle! Did the job in a timely matter! Drove off feeling confident. They did a great job, fix the problem and it wasn’t a hassle! Did the job in a timely matter! Drove off feeling confident. More