Rallye Motors - Service Center

Quick and Knowledgeable Ralleye Service is well organized, efficient and friendly. They did not waste my time . I would recommend that anyone who needs Mercedes service use Ralleye Service is well organized, efficient and friendly. They did not waste my time . I would recommend that anyone who needs Mercedes service use Ralleye if you are close enough. More

I commend the Staff I have dealt with Rallye for well over 15 years now. I d expect ownership to hire great executives and investing in the property to make a great ex I have dealt with Rallye for well over 15 years now. I d expect ownership to hire great executives and investing in the property to make a great experience. But what I think continues to make Rallye standout - is the STAFF! They are so customer focused, so professional, so hardworking, and really CARE! I try on each visit to tell the staff I deal with - I keep coming back because of you, and never forget that. You are the guys I deal with, not the executives. So thank you to each and evert Rallye staff member for doing such a great job - to ensure your employer operates as a "Best in Class" business. More

Ken Vachris is OUTSTANDING! My service visits are always managed by Ken Vachris. As I have said many times before, Ken is the epitome of who/what you should want in a service man My service visits are always managed by Ken Vachris. As I have said many times before, Ken is the epitome of who/what you should want in a service manager, or any other team member at Rallye. He is clearly the "Gold Standard" by which you should evaluate and promote all of your staff. More

Prompt service I have come for service for both of my trucks and I always have a good experience when dealing with Katie who is always professional and informative. I have come for service for both of my trucks and I always have a good experience when dealing with Katie who is always professional and informative. More

Perfection in every respect Over the last three years I have had my gl-550 serviced only by Rallye. Every service has been perfect the FIRST time and at reasonable cost. Because Over the last three years I have had my gl-550 serviced only by Rallye. Every service has been perfect the FIRST time and at reasonable cost. Because of the incredible attention to detail and perfection exhibited by my service advisor John Ciccotelli I have purchased a new gl-580 from Rallye simply because of John. More

key replacement My service manager was excellent. He was a pleasure to work with. He knew the procedure for replacement and it went very smoothly without any hitch My service manager was excellent. He was a pleasure to work with. He knew the procedure for replacement and it went very smoothly without any hitches. More

Good repair The check engine light came on and I didn’t want to drive the car until it was checked so Rallye gave me a loaner car and took care of the repairs wh The check engine light came on and I didn’t want to drive the car until it was checked so Rallye gave me a loaner car and took care of the repairs which turned out to be more than I thought but it was covered with the warranty and they suggested as long as they were doing work they should rotate and align the tires! I appreciate that they noticed and brought that to my attention! More

Mr Ally, was professional and took his time to answer Staff was attentive provide explanation of what services was needed Mr. Alpy, was willing to answer questions asked about services and what options Staff was attentive provide explanation of what services was needed Mr. Alpy, was willing to answer questions asked about services and what options I had regarding the services needed More

Excellent customer service From start to finish, Rally employees offer excellent customer service. When you pull in, there is an employee ready to help you. When you approach From start to finish, Rally employees offer excellent customer service. When you pull in, there is an employee ready to help you. When you approach the front desk, the receptionist is organized and friendly. The loaner car is always clean and ready to go. I have never had any problem resulting from service. After standard service has been performed, I'm thankful that my car is returned to me cleaner than when I brought it in! My representative, Patrick, is not only helpful but is knowledgeable about all aspects of servicing my car. More

Rallye Rob scores!!! Rob Carlson is so good at what he does I've nicknamed him Rallye Rob, My experience is always great because, at Rallye, they truly know what there doi Rob Carlson is so good at what he does I've nicknamed him Rallye Rob, My experience is always great because, at Rallye, they truly know what there doing! More