Rallye Motors - Service Center

refuse to take responsibility for mechanical issues while in Brought car in for rear light bulb. They performed recall issue. Car returned blower motor would not shut off after motor was off and key removed. Adv Brought car in for rear light bulb. They performed recall issue. Car returned blower motor would not shut off after motor was off and key removed. Advised I need a new blower motor for $975. Manager refused to take any responsibility and was polite but condescending. Brought to other mechanic connected the blower motor at no charge. MB has failed me More

Labor charge I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at 9:30 am. Service advisor called me and told me that fuel line is broken and my GWC warranty doesn’t cover rusted parts. Parts was ordered and arrived next day 05/07/19 at 10:30 am. Based on invoice car was ready the same day at 16:14 pm. Total invoice was $ 2924.21. Parts was $ 67.02 and labor $ 2625.00 plus tax. Base on $175 per technician hr the total labor is 15 hrs. I spoke few mechanic about it and no one was agreed on it. Also on same time dealer performed safety recall on driver and passenger air bags. After all,I don’t complain about service done on the vehicle,I just want make sure that the 15hrs labor done by highly trained MB technician is accurate and complain with Alldata schedules Please explain Thank you Daniel More

EXCELLENT SERVICE AND EXPERT WORKMANSHIP - Susan I send all my Mercedes to RallyE for maintenance, repairs, etc. Rob Carlson is a consummate professional who goes above and beyond to take care of his I send all my Mercedes to RallyE for maintenance, repairs, etc. Rob Carlson is a consummate professional who goes above and beyond to take care of his clients. Always ready to answer questions and gets things done on time without delays (which is important when my vehicles are used daily for business operations). You won't regret sending your vehicle to RallyE. All the employees treat you like family and treat your vehicle as if it were their own. More

Outstanding experience Making appointments was easy. John Ciccotelli was extremely helpful and knowledgeable. Kept us informed throughout. Waiting area outstanding. Service Making appointments was easy. John Ciccotelli was extremely helpful and knowledgeable. Kept us informed throughout. Waiting area outstanding. Service and staff great as always . Happy to rerurn More

Service at Rallye motors. The experience of dropping the car and getting it repaired was very pleasant. From dropping the car to paperwork with Lisa and picking the car up was The experience of dropping the car and getting it repaired was very pleasant. From dropping the car to paperwork with Lisa and picking the car up was very smooth. More

Perfect Service Every Time I have a 2016 GL550MERC that is a great car because of the perfect service I have over the past three years from John Ciccotelli my service pro at Ral I have a 2016 GL550MERC that is a great car because of the perfect service I have over the past three years from John Ciccotelli my service pro at Rallye. I just ordered a 2020 because I know John will take care of it and me. I am a Rallye customer for life because of the way I have been treated by John. Secondly Noel Rodriguez who provides my loaner car is a professional who is a pleasure to deal with and greets me by name making One feel at ease and like an old friend. More

Feel welcomed and friendly environment Great service can’t complain fee welcomed. The staff is very kind make me feel like home, would recommend to anyone. Last but not least would purchase Great service can’t complain fee welcomed. The staff is very kind make me feel like home, would recommend to anyone. Last but not least would purchase another vehicle from you all More

Dominic Kwan All the staff are polite and helpful. I enjoyed from the greeting at the front door, waiting online for service and leaving with a loaner car. All the staff are polite and helpful. I enjoyed from the greeting at the front door, waiting online for service and leaving with a loaner car. More

Always Professional Rallye Motors is always professional. The service department alway keeps me informed and works efficiently. We've leased many cars with Rallye and a Rallye Motors is always professional. The service department alway keeps me informed and works efficiently. We've leased many cars with Rallye and always come back for more. More

Stephen Augustine My sales guy was the absolute best! Made my experience pleasant. Was very happy with everything. Will recommend to friends family and coworkers. Thank My sales guy was the absolute best! Made my experience pleasant. Was very happy with everything. Will recommend to friends family and coworkers. Thank you Stephen!! More