Rallye Motors - Service Center

Fast efficient service and great attention to detail. Rallye provides helpful reminders of service needed. The entire crew, from those who greet you at the curb, to the reception area (well stockedd with Rallye provides helpful reminders of service needed. The entire crew, from those who greet you at the curb, to the reception area (well stockedd with coffee, water and snacks), to the service managers and support staff, my experience is always pleasant. The availability of a new spotless loaner car makes my busy life even better! More

Excellent service Service advisor Andrew Katigbak is awesome!!! He arranged a loaner car for us. When we return, the car still not ready yet, he kept coming up to the Service advisor Andrew Katigbak is awesome!!! He arranged a loaner car for us. When we return, the car still not ready yet, he kept coming up to the waiting area to make sure my wife and I is okay and of course keep us updated the service process. More

Quick service and overall friendly and accommodating! Car inspection and maintenance at Rallye Mercedes was completed with ease, friendliness and quality work from the time of your appointment and through Car inspection and maintenance at Rallye Mercedes was completed with ease, friendliness and quality work from the time of your appointment and throughout the entire service process. Rob Carlson greeted us upon arrival and saw that we were taken care of quickly and we received quality work on the maintenance of my Mercedes. More

Always friendly and great service I have been dealing with Ken Vachris for years and have never considered dealing with anyone else. He has always provided first class customer servic I have been dealing with Ken Vachris for years and have never considered dealing with anyone else. He has always provided first class customer service and making sure my car is well attended to. Thanks Kenny. More

service Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel Always a feeling of trust John is Professional and shows respect Checks out my complaint gets back to me with an honest answer is why I feel the trust in Rallye Motors Lucky to have him as my sale person More

Quick service excellent customer care !! Me and my GL450 is always happy with Rallye MB Did expected service very carefully and happy to see that they checked all issues I mentioned during Me and my GL450 is always happy with Rallye MB Did expected service very carefully and happy to see that they checked all issues I mentioned during the initial meeting. Thanks Rallye MB ! More

Super efficient, friendly and courteous. Rallye made this service experience enjoyable and pleasant. Kenny was great. Coffee and snacks were a bonus! I'll be back and will refer friends and Rallye made this service experience enjoyable and pleasant. Kenny was great. Coffee and snacks were a bonus! I'll be back and will refer friends and family. TB More

Good service This is my second lease with Mercedes Benz and I have chosen to have both vehicles serviced at this location because I’ve appreciated the level of cus This is my second lease with Mercedes Benz and I have chosen to have both vehicles serviced at this location because I’ve appreciated the level of customer service I received each time and the accommodations that were made available upon waiting for my vehicle to be completed. More

Arrogant pompous and condescending They were very condescending, they weren't helpful at all and tried to sell me on a bunch of BS. After they had told me that my engine has seized on They were very condescending, they weren't helpful at all and tried to sell me on a bunch of BS. After they had told me that my engine has seized on a car less than 40,000 miles they told me that it was negligence on my part and there's nothing they could do on a 2015 gl350. I even had receipts for my oil changes. I had to take a loan out on my 401k to get it fixed or I would have to sit with a car my driveway with no engine basically I had to buy the car a second time. I will never shop at rally again and I will never go to there service center again they are crooked and corrupt. They couldn't even told me if the engine was new or rebuilt. So I walked out of this spending a ton of money with my tail between my legs and my head down as if I was robbed at gunpoint. When I picked up the car it was very rushed he couldn't wait to take my check and get rid of me. whatever I asked was very robotic and simple and repetitive. When I asked if I can pay with credit card they told me 100% absolutely not and gave me no reason why. More

Service and Sales Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for sev Great all around, no complaints. Excellent experiences with these fine gentleman. I look forward to many more as I have been dealing with them for several years. More