Rallye Motors - Service Center

Excellent, professional and courteous service. Very knowledgeable and experienced service delivered with full explanations. We have been dealing with Stephen Augustine for several years and have Very knowledgeable and experienced service delivered with full explanations. We have been dealing with Stephen Augustine for several years and have always found him friendly and obliging. And he knows his job! More

Basic Maintenance Professional and excellent service. Personal representative handled my visit and kept me informed through the day. Loaner car was easily available and Professional and excellent service. Personal representative handled my visit and kept me informed through the day. Loaner car was easily available and waiting for me upon my arrival More

Customer service They go the extra mile in advocating for you. I felt they personally cared and that my concerns mattered. We devised a plan... executed it well, and They go the extra mile in advocating for you. I felt they personally cared and that my concerns mattered. We devised a plan... executed it well, and they stayed with me through the whole process.... More

Service and friendliness excellent. Obtaining parts from MB Service and friendliness excellent obtaining parts necessary for repairs from MB terrible and disgraceful. Waited for over Seven weeks for parts and Service and friendliness excellent obtaining parts necessary for repairs from MB terrible and disgraceful. Waited for over Seven weeks for parts and repair. Service manager and write-up agent excellent More

Excellent service Keep doing the good job. Every time i go to Rally Motor to service my car I feel confident that my is in good hands and well taken care of. Keep doing the good job. Every time i go to Rally Motor to service my car I feel confident that my is in good hands and well taken care of. More

WEEKS OF WAITING FOR MY CAR AND STILL THE PROBLEM PERSISTS I JOBS ARE NOT BEING CHECKED FOR COMPLETION! QUALITY OF WORK IS NO LONGER ON THE PAR OF A MERCEDES DEALERSHIP NEXT SERVICE I WOULD BE BETTER OFF BRING JOBS ARE NOT BEING CHECKED FOR COMPLETION! QUALITY OF WORK IS NO LONGER ON THE PAR OF A MERCEDES DEALERSHIP NEXT SERVICE I WOULD BE BETTER OFF BRINGING MY CAR TO A xxxxxx! More

DO NOT GO TO RALLYE Went in for airmatic malfunction message while the car was driving totally fine. Dealer recommended to replace all sensors and quoted 2,200 to fix and Went in for airmatic malfunction message while the car was driving totally fine. Dealer recommended to replace all sensors and quoted 2,200 to fix and I declined. Went to pick up the car and it was sitting lower than normal, drove it less than a block and took it back bc the ride was bumpy and very rough. Obviously something was wrong and dealer did another check and said the rear sensor is broken now and refused to take any accountability. Makes no sense my car is in an undrivable state compared to when I dropped it off after I refused service. After involving corp HQ they suddenly changed their recommendation and said only the rear right sensor need to be fixed. After a week and $800 I finally got my car back. Endless to say I will not be going back. More

Great Experience I had a very nice experience with Patrick he helped me with all my questions. He also kept me informed with everything that was going on with my car I had a very nice experience with Patrick he helped me with all my questions. He also kept me informed with everything that was going on with my car More

OFFICER Because this dealer is easy to make the appointment for the services, and the person who connects to this services is professional, very kindly and ni Because this dealer is easy to make the appointment for the services, and the person who connects to this services is professional, very kindly and nice. More

Great service I took my car in for service, recall and inspection. When I picked up my car I noticed that the inspection wasn’t done. They apologized and quickly we I took my car in for service, recall and inspection. When I picked up my car I noticed that the inspection wasn’t done. They apologized and quickly went to work to get my car inspection done. More