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3,362 Reviews of Rallye Motors - Service Center
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September 17, 2018
Patick Ripley Patrick Ripley is exceptional. He is highly professional. He went out of his way to replace an empty air container, this was was noticed earlier. Patrick Ripley is exceptional. He is highly professional. He went out of his way to replace an empty air container, this was was noticed earlier. More
by TJACOB01
Verified CustomerEmployees Worked With
September 17, 2018
Very satisfied with the aver all services I like my rep. John Ciccotelli very helpfull in every area, explains in details of what the car needs to have done.the receptionist is very pleasant a I like my rep. John Ciccotelli very helpfull in every area, explains in details of what the car needs to have done.the receptionist is very pleasant and I love the coffee. More
by CARMELABALDINO55
September 14, 2018
Great service, Great Team One of the only smart Service centers in my area. Service received was great. Environment was relaxing. Service agent was knowledgeable and friendly. One of the only smart Service centers in my area. Service received was great. Environment was relaxing. Service agent was knowledgeable and friendly. Timely update of service progress was given. Would definitely recommend to others and visit again. More
by AYOBAMI_FATADE
September 14, 2018
Good service. Considerate and knowledgeable staff. Full diagnostic was done. We had a discussion on what was important in the immediate appointment, and what to anticipate in the future. Repairs were Full diagnostic was done. We had a discussion on what was important in the immediate appointment, and what to anticipate in the future. Repairs were done. The car was returned clean. I would absolutely recommend Rallye for service. More
by XRAYXPRESS
Employees Worked With
September 14, 2018
Recalled Very professional and friendly. Even though my wait was long they made me feel comfortable. Steve A. Was very helpful and kept me up to date with the Very professional and friendly. Even though my wait was long they made me feel comfortable. Steve A. Was very helpful and kept me up to date with the process of my car. More
by VFREDIS
Employees Worked With
September 13, 2018
Quick, easy, mostly satifying. Rob is knowlegable and very helpfull. 100% satisfaction for his participation in my service appt.. 2 small issues were identified twice but the mech Rob is knowlegable and very helpfull. 100% satisfaction for his participation in my service appt.. 2 small issues were identified twice but the mechanics weren't able to correct them. Although I was told they were fixed. More
by SCBIGSWEETY
Employees Worked With
September 12, 2018
Professional Service As always MB provides a very professional quality of service. I have been dealing with Rallye for the last 25 years this is my 7th MB car from Rallye, As always MB provides a very professional quality of service. I have been dealing with Rallye for the last 25 years this is my 7th MB car from Rallye, thanks for the great services. More
by RJO555
September 12, 2018
Amazing Service! I had got into an very bad accident with my vehicle that resulted in total loss. Ken Jacobs was amazing and helped me get the best rate for my vehicle I had got into an very bad accident with my vehicle that resulted in total loss. Ken Jacobs was amazing and helped me get the best rate for my vehicle with the insurance agencies. I would highly recommend dealing with Ken when you visit the Collision Center. Thank You Ken! More
by mariarusso90
Employees Worked With
Ken Jacobs
September 10, 2018
Pompous and arrogant As a Mercedes Benz dealership, they are obligated to service a Mercedes car regardless where it is leased from! They actually turned me away because I As a Mercedes Benz dealership, they are obligated to service a Mercedes car regardless where it is leased from! They actually turned me away because I did not leased the car from Rallye. However, they did do me a huge favor by looking down on me and talking to me! Soooooo arrogant. This was not the first time I have had issues with Rallye. I changed a battery, defective battery was installed. I took the car back after the car had issues starting. Rallye blamed my car as draining the battery and they wanted $4000 to diagnose where the car is draining the battery. The manager at the time did not honor the warrantee that comes with the batteries, despite the fact the battery was installed less than a year earlier. I took the car to Helm Bro. In Queens and they honored and replaced the battery at no charge even though Rallye was paid for the original battery. More
by PAYAMCOHEN
Employees Worked With
I dont remember the name of the person I spoke with. I was a while ago.
September 10, 2018
overll aok but can use some improvements Stephen is personable, quick and pays attention to details. His humor helps me leave with a smile. As to the service area, they should be careful t Stephen is personable, quick and pays attention to details. His humor helps me leave with a smile. As to the service area, they should be careful to insure the car is returned better not worse.. I have had many services due to recalls ( this in itself is disappointing as I purchased a Mercedes with the expectation of quality build) ) and upon pick up, I had pen ink on the beige interior on my doors. this took a while to remove with out damaging the leather. Finger print smudges on the beige interior ( cant seem to get these off) after the repairs. I get they are mechanic, and they work with oily & dirty parts, but more of the reason they should pay attention to the detail such as the color of interior and perhaps wear clean gloves (plastic) where applicable.. although the passengers may not notice these prints its quite bothersome to me! More
by preciosa.oliveira
Employees Worked With
