Rallye Motors - Service Center

Professionalism and very good customer service experience. Mr. Andrew Katigbak from Rallye Motors provided me with the best customer service ever, he had a lot of knowledge on my car's performance and warranty Mr. Andrew Katigbak from Rallye Motors provided me with the best customer service ever, he had a lot of knowledge on my car's performance and warranty. I drive a 2015 Smart car but Mr. Andrew Katigbak made me feel that I was a customer with a 2019 Mercedes Benz. Thank you. More

Best service Rallye Mercedes is the best service center is Long Island NY . Ramiro Milan is the best service advisor very professional and helpful . The only place Rallye Mercedes is the best service center is Long Island NY . Ramiro Milan is the best service advisor very professional and helpful . The only place I take my Mercedes for service More

Great Service Although there was a problem with the vehicle, the service was excellent. Everyone from the receptionist to service person was extremely professional. Although there was a problem with the vehicle, the service was excellent. Everyone from the receptionist to service person was extremely professional. I will continue to do business with Rallye. Douglas More

Excellent service! I bought the vehicle from Larry Greco who is as far as I can tell, the most knowledgeable and actually honest car salesman that I have ever known. I I bought the vehicle from Larry Greco who is as far as I can tell, the most knowledgeable and actually honest car salesman that I have ever known. I have had consistently excellent service experiences with this dealership. My time is respected, my vehicle is cared for, the people I deal with are extremely professional, courteous knowledgable, and most of all - I trust Rob Carlson to provide me with accurate factual information and service opinions so that I can make informed decisions about the care of my vehicle, and he has. Excellent service is more than completing repairs or maintenance on a vehicle. Excellent service involves an experience for the customer that begins just outside the front door. This team is very very polished in that regard. Last thought - I have NEVER gotten a better car wash -- anywhere. More

Rallye is the best. rallye is the best. Courteous staff. professional and conscientious service. i bought 8 cars there and they stand behind this cars. they will bend ove rallye is the best. Courteous staff. professional and conscientious service. i bought 8 cars there and they stand behind this cars. they will bend over backwards for their customers. More

My experience Walked into service center without an appointment and was greeted by a smiling face. Met Rob (my service manager) and informed as to the cost for the Walked into service center without an appointment and was greeted by a smiling face. Met Rob (my service manager) and informed as to the cost for the service being done. There was a comfortable area to watch tv, work, or read the newspapers. They have something to nosh on. Happy experience all around. More

Very efficient I thought the experience was very efficient. Katie had me checked in and in and out within 15 minutes with a brand new loaner car. Rallye was very acc I thought the experience was very efficient. Katie had me checked in and in and out within 15 minutes with a brand new loaner car. Rallye was very accommodating when I couldn’t return my loaner on the same day and told me not to worry, just bring it back the next day. Easy and pleasant experience More

Quality Care Part of the Mercedes experience is the quality of the service one receives. This is my second Mercedes and the first purchased from Rallye. She is a Part of the Mercedes experience is the quality of the service one receives. This is my second Mercedes and the first purchased from Rallye. She is a good old girl, but with age comes the need of more service. I have always received excellent service here. My adviser, John Ciccotelli, keeps me up to date on the best practices for my vehicle . He is attentive,pleasant and knowledgeable. I like that I have the same adviser each visit, Front desk personnel are friendly. The use of a loaner car means my day can continue as usual, I have be coming to Rallye for service since 2004. . . More

wonderful dealer They are so patience. They have good service to me when I have some problems every time. They can good advice and help. Thanks a lot They are so patience. They have good service to me when I have some problems every time. They can good advice and help. Thanks a lot More