Rallye Motors - Service Center

The service is fine in general I used the service center this time for two things: One was to do the manufacture recall (2nd recall since I bought the car in November 2016. The othe I used the service center this time for two things: One was to do the manufacture recall (2nd recall since I bought the car in November 2016. The other thing was to fix the broken right side mirror. All went fine and I was even offered a free loaner and my car was washed after the services, After I got my vehicle back and started the engine, however, the steering wheel dropped down to a position that blocked my view of the dashboard. I went back to Rob Carlson, my service advisor, who helped me fixed the problem. The radio dial, etc. were not set back to the setting when I dropped off the car as it was in my previous service appointment. This service experience is entirely different from the previous one. But Rob has been as wonderful as always. More

Great experience Patrick was friendly professional yet had me on my way very quickly. Patrick keep me informed each step with no surprises. Great job Patrick. Best dea Patrick was friendly professional yet had me on my way very quickly. Patrick keep me informed each step with no surprises. Great job Patrick. Best dealership for service. More

Problem with key The service center scheduling was prompt and the issue was resolved in the time promised. Loaner car was ready and in excellent working order. Our car The service center scheduling was prompt and the issue was resolved in the time promised. Loaner car was ready and in excellent working order. Our car was ready when promised. More

An excellent dealership and service center. I have worked with no less than 10-12 dealerships in my time with my employer, 31 years. Rallye by far exceeds all the others by a wide margin. Attent I have worked with no less than 10-12 dealerships in my time with my employer, 31 years. Rallye by far exceeds all the others by a wide margin. Attentive, professional, friendly, and very accommodating. Every person in the dealership from the receptionists in service to the parts and service guys and the fantastic salesman that handles our account are the best people I’ve worked with in respect to an automotive dealership. If you haven’t tried Rallye, you’re going to be very satisfied if and when you do. Sincerely, Gregory Bihary. Fleet manager/Sav-Mor Mechancial. More

Rallye Mercedes Service Top notch service, extremely professionals staff and an excellent experience every time. I have been dealing with Rallye for car sales and service sin Top notch service, extremely professionals staff and an excellent experience every time. I have been dealing with Rallye for car sales and service since 2009 and they never let me down. More

Shfting check-up Excellent service and professionalism. They were very well organized and were eager to assist I will certainly use Ralley again for all of my Mercede Excellent service and professionalism. They were very well organized and were eager to assist I will certainly use Ralley again for all of my Mercedes Benz auto servicing. More

Fantastic Service Mr.Rob explained everything to me, regarding the work needed for my car.He didn't suggest anything unnecessary. He is an excellent and helpful adviser Mr.Rob explained everything to me, regarding the work needed for my car.He didn't suggest anything unnecessary. He is an excellent and helpful adviser. More

best service adviser ever! all of my needs were met. excellent service. personalized. i wouldnt want to have anyone other than kenny handle the service of my car. he always goes all of my needs were met. excellent service. personalized. i wouldnt want to have anyone other than kenny handle the service of my car. he always goes the extra mile to make the service the best that it can be. rallye is lucky to have such an incredible employee. More