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3,328 Reviews of Rallye Motors - Service Center
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April 05, 2018
Totally WOW experience. From the minute I arrived they made me feel very comfortable. I was early for my appointment the receptionist was very courteous asked if I would Like From the minute I arrived they made me feel very comfortable. I was early for my appointment the receptionist was very courteous asked if I would Like a cup of coffee while she tried to find another service adviser. My service adviser arrived early and took me immediately My appointment was for 730AM I drove off in a brand new GLA 250 loaner at 730AM. Lisa called me at 1030AM to let me know the car was ready. I arrived with the loaner at the Service Reception Area @ 1130 AM they opened the door for me told me to leave the key in the GLA and escorted me to the cashier. By the time I was done signing the Paper Work My GLA 250 was waiting for me outside the cashiers office. The GLA was washed looked like new. The best service Experience I have ever had.. More
by michael.milo.927
Verified CustomerEmployees Worked With
April 05, 2018
repair my clc was handled expertly by KATIE LYONS and the service department.It took 2 days to find the problem but it was found.I am very pleased with all i my clc was handled expertly by KATIE LYONS and the service department.It took 2 days to find the problem but it was found.I am very pleased with all involved More
by murraykaner
Employees Worked With
April 05, 2018
efficient and professional My experience this time has been no different that those previous visits. From making the appointment to driving out at completion of the two- day ser My experience this time has been no different that those previous visits. From making the appointment to driving out at completion of the two- day service, everything was ( as stated above) both efficient and professional.....in great part to the effort of my Service Rep, Steve Augustine. More
by MARRON612
Employees Worked With
April 05, 2018
Ken V is the best As always best service. I have been a customer for 25+ years first working with Rus C and now Ken V, Attention to detail is great. As always best service. I have been a customer for 25+ years first working with Rus C and now Ken V, Attention to detail is great. More
by vinsbenz
Employees Worked With
April 05, 2018
Overall positive but a little slow. My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropp My service manager was nice and made sure that I had a loaner car. I think that the service was a little slower than it has been in the past. I dropped my car off on a Friday because my CD was stuck and because there was a smell of gasoline when I started the car. A new CD player was ordered and work was done on my car - I didn't get my car back until Thursday. I had to return it to the dealership on Saturday because the check engine light was on. I then had to wait for a vent line to be ordered and I the car was ready the following Wednesday. More
by KAVITARAJU
April 05, 2018
The place to be Everyone I meet there seem to care. That's mean a lot to me. I feel like my doing business with Rallye is appreciated.. Thanks a lot. Everyone I meet there seem to care. That's mean a lot to me. I feel like my doing business with Rallye is appreciated.. Thanks a lot. More
by WESTBEE
Employees Worked With
Ken Jacobs - John Kunar- Receptionists etc.
April 04, 2018
Fine visit So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up So, my expectations were so high given history here, that they were tempered a little with this experience. But still good. Drop off was fine. Pick up when my vehicle was ready, was less than stellar. Just seemed a little confused. I think it was a Saturday so people were a little discombobulated. But ok. More
by GEORGEWVASILIOU
Employees Worked With
April 04, 2018
PERSONABLE SERVICE PERFORMED AS EXPECTED Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personaliz Vincent Vetere, my dedicated service adviser at Rallye, makes it a point to address my concerns to my satisfaction. The professionalism and personalized attention provided by Vincent makes it a pleasure to do business with this dealership. The recent service on my Mercedes-Benz S class was handled exactly as expected. Highly recommend anyone needing service at Rallye to reach out to Vincent Vetere. He is congenial, personable and delivers. More
by TeamGuruSingh.com
Employees Worked With
April 04, 2018
Great! Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the b Excellent! Great customer service and John Ciccotelli is the consummate professional! He always goes above and exceeds expectations! WOW he is the best and I will not go anywhere else! More
by Jdogg
Employees Worked With
April 04, 2018
Always excellent service I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent s I have sent many Benz owners here. They have proven their ability time and again. I now purchase from this dealership as well due to the excellent service. More
by CNEMEYER
Employees Worked With
