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Rallye Motors - Service Center

Roslyn, NY

4.7
3,306 Reviews

3,306 Reviews of Rallye Motors - Service Center

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March 22, 2018

New Tire needed asap The huge pothole that put a tear in my tire was an enormous inconvenience, Rallye Roadside service arrived early Sunday morning without question, put More

by CMEGLINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Seemless Flow As usual, the process of leaving my vehicle and returning for my vehicle is a seamless process at this facility. The customer service is welcoming an More

by RLEMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Great service as always Went in for recommended service; had excellent service from dropping the car to pick up. Katie as always explained the services needed clearly, no pre More

by YOLSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Always happy with service at Rallye :) Rallye team never disappoints. Always offers GREAT service, friendly staff and just a great service experience. Katie Lyons was friendly, knowledg More

by MPEROS38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Excellent Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Ral More

by LARRY5617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Excellence!!! Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on More

by HKAP52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen was the receptionist I would like to complement her on her warmth and welcoming manner Which is always a great start to a great service
March 22, 2018

NEVER SATISFIED While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with th More

by SIVANREGINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Rallye Motors responded

Good morning, Thank you for sharing your feedback with us. We take pride in the quality of our Service Department and after 60 years of doing business, we know that taking shortcuts is never the right way to correctly perform any repairs. In regards to efficiency, we do our best to have repairs completed in a timely manner but occasionally we don't meet our goals. I am happy to hear that you've been happy with your Service Advisor, Rob. If you have any questions please do reach out to us at 516-625-1000. Aaron, Social Community Team

March 22, 2018

Excellent service Service is always pleasant, helpful, quick and efficient service with a smile. I trust Rallye with both of my Mercedes and have been doing so for many More

by THETIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Service visit Service was as expected and as usual..................car was ready as promised and all issues resolved. I have no problem recommending Rallye for sa More

by JG11652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als More

by BLIV7900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Walton
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