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Rallye Motors - Service Center

Roslyn, NY

4.7
3,324 Reviews

3,324 Reviews of Rallye Motors - Service Center

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April 06, 2024

Consistent communication with the same staff member helps a lot. Avoids misunderstandings and problems resolved better. Thanks for Ken Vachris. More

by MFERAZZOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Rallye Motors responded

Thank you so much for the review! We are very glad to hear to hear that Ken Vachris made sure you had such a positive service experience at our dealership!

April 05, 2024

Stephen is the best, very helpful. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. More

by GABYCON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that Stephen was helpful with your needs.

April 05, 2024

Rally Motors is one of the best plays where you can buy or Leese a car. The service department is amazing especially Rob. I’ve been dealing with Ron for the past 15 years never had a problem with him.. More

by GAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Rallye Motors responded

Thank you so much for the review! We are so glad to hear that Rob in service and Ron in sales have provided you with positive experiences at our dealership!

April 04, 2024

Really great service and excellent communication. The loaner was my electric car in a different comor More

by NSRETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

April 03, 2024

Absolutely wonderful roadside assistance on Easter Sunday! They saved us from missing our family gathering. Bravo to the team of professionals! More

by BMROTOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Cappiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard DeAngelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for our team!

April 01, 2024

Steven Palladino was amazing ! It was pleasure dealing with Rallye because of the treatment I received from him ! More

by SCOTTG7
Recommend Dealer
Yes
Employees Worked With
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience. We are very glad to hear that Steven Palladino was so helpful during your recent service visit..

April 01, 2024

Service was professional. Vincent was courteous and informative and he and the whole team gave you the sense that customer service is their top priority. More

by MITCHELL WOLFSON MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 01, 2024

Leasing my Merceds E450 and dealing with Rallye Mercedes Serve has been a huge disappointment! Having purchased cars from every Rallye dealership I expected a superior level of customer service from Mercede More

by MARKFACCHIN
Recommend Dealer
No
Employees Worked With
Robert Bianchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Rallye Motors responded

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March 31, 2024

The service mechanics clearly get paid on commission to sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. More

by MARKSCHWARTZMD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Rallye Motors responded

We would like to apologize for your experience. We strive to make sure our customers are 100% satisfied. Thank you.

March 30, 2024

Steven Augustine was very kind and helpful. He was thorough and kept me updated. He was easy to reach and informative and honest. I truly appreciated his help with my new car and also my previ More

by ALISHATEHRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Steven Augustine was able to take care of your vehicle in a timely manner!

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