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Rallye Motors - Service Center

Roslyn, NY

4.7
3,315 Reviews

3,315 Reviews of Rallye Motors - Service Center

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November 18, 2023

I was not happy with the wording of the repair description on the receipt. it simply said that the customer requested a tire change. Although i did, the service person should indicate that the ti More

by HKALOGIANNIS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Rallye Motors responded

Thank you for your feedback. We will be sure to share your comments with our management team.

November 16, 2023

there is a sense family and welcome to the dealership every time you stop in. That extends from service to parts and starts with sales and financing. i think i have purchased 9 vehicles and in retrosp More

by STANDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric in finance
Nov 16, 2023 -

Rallye Motors responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 15, 2023

Best service of any dealership in the area. Will gladly reccomend to others. Top notch More

by TLAMPERT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Rallye Motors responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

November 11, 2023

Too many service mistakes, poor quality control. It takes at least 2 visits to fix an issue. More

by MORDUK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ciccotelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Work completed in a timely manner. Waiting area very comfortable. I Was able to connect to your Wi-Fi and used your desk area to do some work. More

by GUS15
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Rallye Motors responded

It is a pleasure to hear that you had a wonderful experience. Please let us know if we can further assist you in any way! Thank you for your feedback.

November 04, 2023

Excellent service is enhanced by my service rep, Rob Carlson who works tirelessly to make sure the work is of the highest quality and in a timely manner. More

by TEACHONEREACHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that Rob Carlson was able to assist you throughout your visit. We hope to see you again!

November 03, 2023

Katie Lyons is very attentive and competent. A true professional. Been with Rallye for over 60 years. Keep up the good work. More

by RRUNGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Rallye Motors responded

Katie Lyons is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

November 03, 2023

He tried to help me well. It also provided me with the services I needed. More

by CHINYOUNGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your experience was worthy of five stars. We appreciate your business and hope to see you again.

November 01, 2023

Katie Lyons is the best and all you need to say about the dealership. She is attentive, competent and pleasant to deal with. She stays on top of everything and kept me posted on what was happening. More

by s555555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Rallye Motors responded

Katie Lyons is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

October 28, 2023

Excellent service all around. Rob Carlson does an Excellent job. Look forward to the next service. More

by OBPMUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Rallye Motors responded

Thank you for your review of our Service Department. We are so glad to hear that Rob Carlson was able to provide you with an excellent experience!

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