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Rallye Motors - Service Center

Roslyn, NY

4.7
3,334 Reviews

3,334 Reviews of Rallye Motors - Service Center

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March 08, 2023

Expensive, didnt feel like there is any personal touch. No one explained finish work or service. Just pay here see , have a good day. More

by Daddy JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Staff is extremely professional and helpful. Their communication is great - they answer their calls and emails. More

by D
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Rallye Motors responded

We really enjoy hearing that our team is extremely professional and helpful. It's also nice to know that everyone communicated well and they were prompt about answering calls and emails. Thanks!

March 08, 2023

Always great service and thank you. Thank you for being a great dealer. MB is the best More

by DAVID.PINTAURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Rallye Motors responded

It's so nice to hear that our team provided you with great service and you're pleased with everything. Thanks!

February 20, 2023

Always a pleasure when bringing my car in for its annual service and having a pleasant conversation with my longtime "friend", Stephen. I became a customer several years ago when purchasing my 1st Mercedes, More

by GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Rallye Motors responded

It's wonderful to hear that Stephen has been so helpful to you and you really appreciate the friendship you have. We're glad to know that you're a loyal customer and we really appreciate your kind remarks!

February 05, 2023

I met with a new customer service person- he was quick, knowledgeable and very helpful More

by BMANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Rallye Motors responded

We really enjoy hearing that our team provided you with great customer service and everything was quick, knowledgeable and very helpful.

February 03, 2023

Outstanding service! Ken was very helpful, kept me informed, and helped with a loaner at a very busy time. Thank you!! More

by LEECOURTNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Rallye Motors responded

We really enjoy hearing that Ken was very helpful and you received outstanding service as well. Thanks for your very kind remarks!

February 03, 2023

I was assured my car would be washed when finished. Car was brought to me not washed. I asked them to wash it and they did reluctantly but not even wiped down. It had water pellets all over the car. More

by FELICE410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Rallye Motors responded

Thanks for sharing your feedback. We'll be sure to share your comments with our team and we'll look forward to helping with your future service visits.

January 31, 2023

Very friendly Sales person. Tommy Capiello and Phil Josephy. Enjoyed dealing with new car purchase. More

by anoop_kapoor
Recommend Dealer
Yes
Employees Worked With
Thomas Cappiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Rallye Motors responded

It's really nice to hear that Tommy Capiello and Phil Josephy made your new car purchase enjoyable - thanks!

January 30, 2023

Rallye met my high expectations. We just took delivery of our fourth car from Rallye. More

by GIAMBRONEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Marro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hartmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg, Geno DeFrancesco, Keith Hodge, Daniel Rosa
Feb 01, 2023 -

Rallye Motors responded

We're very glad to hear that our team met your high expectations and you're pleased with your fourth car from us!

January 30, 2023

The service was very good and patrick customer service explained to me the diagnosis of my car nice job More

by JACQUESP1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Rallye Motors responded

Thanks for your kind remarks for our team. We're glad to know that Patrick was very helpful and you appreciated his high level of customer service as well.

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