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Rallye Motors - Service Center

Roslyn, NY

4.7
3,336 Reviews

3,336 Reviews of Rallye Motors - Service Center

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January 15, 2023

It is always a pleasure to bring my car in for service. Everyone is very helpful and pleasant. But then again, I am a very kind and friendly man who always can bring out the best in whoever I meet. More

by RAY91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Rallye Motors responded

We're glad to know that everyone on our team is very helpful and friendly, thanks for sharing your kind remarks.

January 14, 2023

The service was very good and my advisor Rob made sure that everything was taken care of. More

by BELLOCKELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Rallye Motors responded

It's wonderful to hear that Rob was very helpful, thanks for sharing your kind remarks.

January 14, 2023

professionalism at its finest. ...Katie is the ultimate professional and never disappoints on any level More

by LOUIS SUSSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Rallye Motors responded

We appreciate your feedback. It's nice to hear that Katie was very professional and thanks for sharing your kind remarks!

January 14, 2023

My car was in service for a week. I brought it in and was treated not great by the service people More

by MDELGADIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lyons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

January 14, 2023

Ralleye is the best! Kenny is the best salesman who always comes up with the best solution for the problem. More

by JLMELINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Rallye Motors responded

It's wonderful to hear that Kenny was very helpful and you're pleased with everything, thanks!

January 13, 2023

Excellent operation for service and maintenance of my vehicle. Because I purchase my Mercedes instead of lease, I’m very serious about protecting my investment for its reliability and best resale value w More

by FROBINSONAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg, Geno DeFrancesco
Jan 13, 2023 -

Rallye Motors responded

It's really great to hear that our service team was very helpful and you're pleased with everything. Thanks for sharing your very kind remarks!

January 11, 2023

I have owned several cars which I have leased/bought from Rallye. Whether it’s a Lexus or Mercedes, they are the “Cadillac” of car dealers. More

by MROTHKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Rallye Motors responded

Thank you for sharing your feedback. It's really great to hear that you've bought and leased cars from us, and you've been pleased with everything. Thanks again!

January 11, 2023

They charged me more than the agreed upon price which they agreed before work was performed. And didn't listen to my request when I did. Very disappointed. More

by PAPPU15
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don't remember.
Jan 11, 2023 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

January 11, 2023

Tommy was great Followed up Did what he promised Held the car for me and works with me to trade in My existing car Very good experience on my first purchase More

by HCOHEN0
Recommend Dealer
Yes
Employees Worked With
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Rallye Motors responded

It's really nice to hear that Tommy was great and you appreciated his follow up and ability to help with your trade in. We're so glad to know that your first car purchase was good, thanks!

January 11, 2023

Entire experience was a pleasure. Service rep told me my tire would be covered by warranty because the blown out tire was bought less than a year ago. That is truly putting the cus More

by CSAFFRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Valle
Jan 11, 2023 -

Rallye Motors responded

We're very glad to hear that our service team member was so helpful, and you're really pleased with everything. Thanks for sharing your kind remarks.

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