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Randall Reed's Planet Ford
Humble, TX
2,926 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,926 reviews
July 12, 2025
Purchased an f150 from Planet Ford on 59. My sales rep Henry Cisneros was great to work with and made the whole process very easy. My sales rep Henry Cisneros was great to work with and made the whole process very easy. More
by Mike
Verified Customer
July 11, 2025
Called in advance to discuss my rims are pealing off and told to come in to warranty out my rims. Get there a few days later and told my rims are not under a warranty. Of course I was not happy about the co told to come in to warranty out my rims. Get there a few days later and told my rims are not under a warranty. Of course I was not happy about the conflicting information and the wasted time. Why do I have a full warranty but there are still things not covered which is very upsetting. I was told that window wipers and tires are not covered so why not rims?? More
by Eddie
Employees Worked With
Can’t remember the guys name over
July 11, 2025
The dealership sold me a truck with a transmission issue and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership More
by guillermojasso667
Employees Worked With
Other Employees :
Hector
July 10, 2025
Terrible communication, awful customer service, zero help when the car you buy breaks down. Awful. when the car you buy breaks down. Awful. More
by parishdunn
Employees Worked With
July 10, 2025
Both Derek and our financial person Billy were great . . they are great asset to this company. . they are great asset to this company. More
by SUAREZFATIMA
July 09, 2025
Great job repairing and replacing the brakes on my 2014 ford mustang. Truly appreciate the communication and professionalism during the process. ford mustang. Truly appreciate the communication and professionalism during the process. More
by spill61
Employees Worked With
July 07, 2025
I didn't want to do this but you keep sending me emails. So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not pro So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not properly bolted down, 2 leaking tires that showed to be repaired. All 5 tires date code from 2020 (that's over 5 years old). I requested them to do alignment prior to delivery, that never happened. I have a list but I'm sure this will be disregarded. And don't get me started on the 48volt auxiliary battery under the jeep. All in all. A vehicle with 12K miles should have been looked over better by your team. Lesson learned. More
by knight.donnie04
Employees Worked With
July 07, 2025
Great service. Jose is always so attentive and kind. The team got me out as soon as possible. Jose is always so attentive and kind. The team got me out as soon as possible. More
by WZDERAS
Employees Worked With
July 05, 2025
I have bought a couple vehicles from you and the whole process flows smoothly. I would recommend Planet Ford in Humble highly. process flows smoothly. I would recommend Planet Ford in Humble highly. More
by christinawoodall2009
