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Randall Reed's Planet Ford
Humble, TX
2,876 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,876 reviews
November 11, 2023
Great customer service. The staff was very friendly and patient with us while at dealership The staff was very friendly and patient with us while at dealership More
by amhollinsjr69
Verified CustomerEmployees Worked With
November 10, 2023
I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More
by Bobblt
Employees Worked With
November 10, 2023
Best dealership hands down the staff is very helpful and very patient. The manager Martin is a great guy he doesn’t take no for an answer. Service is phenomenal from start to finish. very patient. The manager Martin is a great guy he doesn’t take no for an answer. Service is phenomenal from start to finish. More
by JaVontae McCoy
Employees Worked With
Other Employees :
Martin Rivera
November 10, 2023
The sales consultants are excellent and make sure that you are a happy client throughout the process. you are a happy client throughout the process. More
by TRUDIEMEHREZ
Employees Worked With
Other Employees :
Mathew Barnes 5 stars and Luis Zapata 5 stars.
November 10, 2023
Great work done. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. More
by gavaz2435
Employees Worked With
November 10, 2023
Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone My purchase was made easy. Would recommend Planet Ford to anyone More
by cunninghamk7
Employees Worked With
November 08, 2023
Had to go back 3 times. They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machin They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machine and rebalanced. Same thing vibration. Tookto Discount Tires and they did road force balance and is good now. Mark did an excellent job keeping me informed and addressing concerns. I took it in to get recalls addressed and went ahead and had them take care of some maintenance . It was the craftsmanship I have problem with. Oil was changed and they didn’t reset life monitor. I reset myself. Not sure if work was done by Ford tech or was taken over to Quiklane for oil change and rotation. I have had issues with Quiklane before on my wife’s car. They said they rotated tires but didn’t because I marked them. More
by WKMCCARTY1
Employees Worked With
Mark
