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Randall Reed's Planet Ford
Humble, TX
2,978 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,978 reviews
June 02, 2025
Randeall Reed’s Planet Ford is conveniently located in the Houston are and offers great customer service and experience. the Houston are and offers great customer service and experience. More
by gracedowdylack
Verified Customer
June 01, 2025
I bought a new truck n January 2025 and the check engine light came on. When I took it to Randall Reed’s service department they did give me a rental the first attempt. After 3 attempts to repair it they st light came on. When I took it to Randall Reed’s service department they did give me a rental the first attempt. After 3 attempts to repair it they still did not fix the problem and I have to argue with them to even get a rental. Very poor service. More
by dohudman
Employees Worked With
Steve
June 01, 2025
The only dealership I visited that spoke about markup prices, then offered a discount on the higher price, but never reached the MSRP. All other dealerships started with the MSRP—a very shady way of oper prices, then offered a discount on the higher price, but never reached the MSRP. All other dealerships started with the MSRP—a very shady way of operating at Randall Reed's Planet Ford. More
by brentdass1
Employees Worked With
Didn't work with any listed.
June 01, 2025
I arrived at Randall Reed with 2 problems, the first was the easy job of fixing a recall, but the other was something they never saw before. I had a small about 3 foot snake crawl behind my dash and die. If the easy job of fixing a recall, but the other was something they never saw before. I had a small about 3 foot snake crawl behind my dash and die. If you have ever smelled road kill before just image driving with it 45 mins to the dealership. They were able to get the rest of the snake out, deodorize and get the smell out. Thank God because I just paid my truck off and I was ready to burn it if they didn’t fix it. Thanks to Randall Reed I have my truck back smelling like new. Highly recommend the service department and Rodney for helping us. More
by Tidwell.elaine
Employees Worked With
Rodney Bogany
May 31, 2025
Great place to buy a car. Friendly people and knowledgeable. Know what they are doing. Friendly people and knowledgeable. Know what they are doing. More
by lfink20001
May 31, 2025
VERY poor service. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. More
by yanic.harel
May 30, 2025
Kelli Campbell is an awesome service rep. She stays on top of her job and keeps her clients informed if job progress and other problems. She stays on top of her job and keeps her clients informed if job progress and other problems. More
by emtp40
Employees Worked With
May 30, 2025
The service is wonderful. Everyone is very polite, and Gary Scherer was our contact in the collision center. I can't say enough nice things about him. He got me in to take car Everyone is very polite, and Gary Scherer was our contact in the collision center. I can't say enough nice things about him. He got me in to take care of our problem right away. Everyone was very professional. More
by Kim Mims
Employees Worked With
May 29, 2025
Randall Reed’s Planet Ford has the best employees and always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. always treat you like family. I’ve purchased 2 vehicles from them and will continue to go there. More
by MLAZO1984
