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Randall Reed's Planet Ford
Humble, TX
3,324 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,324 reviews
Verified Customer
December 12, 2025
I recently purchased a Bronco from Randall Reed’s Planet Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I ch Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I changed my mind a few times). He walked us through every option without pressure and allowed us to feel comfortable and confident in our purchase. I highly recommend Planet Ford Humble to anyone looking for a dealership and I will return for future purchases and service needs. More
by D.Arrington
December 11, 2025
I’m having a bad experience with a vehicle that I purchased. I still don’t have my vehicle back yet because the dealership want fix it. So the vehicle just sitting at your dealership. I’m waiting unt purchased. I still don’t have my vehicle back yet because the dealership want fix it. So the vehicle just sitting at your dealership. I’m waiting until Mark Kolon return to discuss this issue. More
by marlon_lewis
December 11, 2025
My Service Advisor Tim Znadarsic JR, worked with me and let me know what the problems were with my 2019 Ranger Ford Truck. The engine was not running smooth. He gave me the critical path to getting all th let me know what the problems were with my 2019 Ranger Ford Truck. The engine was not running smooth. He gave me the critical path to getting all the items corrected. He explained in detail what was being done, and the cost invloved, and estimated time to finish the work. I have the extended warranty, but it covered very little of the invoice. So what good is the extended warranty if it does not cover much. But that was not Tim's fault. So, now my truck is running smooth again and Tim and the mechanics did a good job. More
by Auburn
Employees Worked With
Tim Znidarsic JR--Service advisor
December 09, 2025
Ran my credit without my consent multiple times. ....I bought a car from another dealer and they ran my credit that day anyway. Also the dishonest sales people I would never purchase a vehicle from t ....I bought a car from another dealer and they ran my credit that day anyway. Also the dishonest sales people I would never purchase a vehicle from them More
by Allfor94
Employees Worked With
Javier
December 09, 2025
Great experience, it went smooth from initial interaction with sales to onsite review of the vehicle to finance and aftermarket. with sales to onsite review of the vehicle to finance and aftermarket. More
by brent.gibbons
Employees Worked With
December 08, 2025
Y'all offered me 12k less for my trade in than your competitor. Wasn't even close in the numbers. I have money and an 810 credit score. I don't need your deal. competitor. Wasn't even close in the numbers. I have money and an 810 credit score. I don't need your deal. More
by raptor-660-r
Employees Worked With
I can't remember gentlemen name
December 07, 2025
Was able to get an Ok price for my F-150. The process was way slower than it needed to be. Got the run around a bunch. Had to wait a lot on pricing. I knew what I wanted at 8am and it took un The process was way slower than it needed to be. Got the run around a bunch. Had to wait a lot on pricing. I knew what I wanted at 8am and it took until 9pm to negotiate and receive the keys to my new truck. I'm not sure why dealerships need to be like this. More
by TREYMISURACA
Employees Worked With
December 07, 2025
Customer service is outstanding! They listen and address the issue as though it is their own vehicle. They listen and address the issue as though it is their own vehicle. More
by beverly.sleeper
