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Randall Reed's Planet Ford
Humble, TX
2,885 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,885 reviews
July 20, 2023
Poor communication. Lack of response and responsible in getting paperwork done correctly. Too much is relied.on the salesperson.. Lack of response and responsible in getting paperwork done correctly. Too much is relied.on the salesperson.. More
by DMP_2273
Verified CustomerEmployees Worked With
Jarrod williams
July 20, 2023
these people were all amazing and made me very happy. will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! More
by kevinggonzalez0401
Employees Worked With
Other Employees :
cj, jarrod williams, darren, david harrison, zach gage!
July 20, 2023
Super kind & very easy to work with. Was able to negotiate a price that worked best for me & got a car that I absolutely love! Was able to negotiate a price that worked best for me & got a car that I absolutely love! More
by dajia.tatierre
July 20, 2023
The communication between one person to another is really hard to deal with, four times to the correct paperwork done blows anyone’s mind. hard to deal with, four times to the correct paperwork done blows anyone’s mind. More
by HEAVENS531
July 20, 2023
The service was great. The service center was busy that morning but they got me and out fast, The service center was busy that morning but they got me and out fast, More
by BLESSPJA
July 20, 2023
Loved it. It was a great experience. Dealer knew a lot of details. Thank you It was a great experience. Dealer knew a lot of details. Thank you More
by TODDGHOW
Employees Worked With
July 20, 2023
these people were all amazing and made me very happy. will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! More
by kevinggonzalez0401
Employees Worked With
Other Employees :
cj, jarrod williams, darren, david harrison, zach gage!
July 20, 2023
Would never send a friend there to buy a car. I purchased a car over 2 weeks ago and haven't gotten it yet. They never call me to tell me what's going on with my car. Then they gave me a loner ca I purchased a car over 2 weeks ago and haven't gotten it yet. They never call me to tell me what's going on with my car. Then they gave me a loner car . I was cool with that because it have the v8 5.0 but 3 days later they bring me a new but not my type of car. I had just put gas in the loner then they swapped me with a car on E....SMH. I call to check on my car....no answer... They keep waisting my time I'm gonna let them keep the car and I'll go buy from someone else !!! 💯💪 More
by Mustangfit.co
Employees Worked With
Javier
