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Randall Reed's Planet Ford
Humble, TX
2,870 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,870 reviews
June 15, 2023
Jarrod Williams listen to my needs and wants. he explain everything to each detail from the SUV and the paperwork. People like him makes me want to come back when ever the time to purchase ag he explain everything to each detail from the SUV and the paperwork. People like him makes me want to come back when ever the time to purchase again. everyone on the team floor congratulate us on our purchase. everyone answer our question about the SUV and the set up to connect my phone to SUV. I don't remember the tech name, it was very helpful explain each features on the monitor and set everything phone vs SUV connection. More
by japetter18188
Verified Customer
June 15, 2023
The service department is very courteous. They are very patient and knowledgeable. They took the time to find out if there was any other issues and made great suggestions. This is the only pl They are very patient and knowledgeable. They took the time to find out if there was any other issues and made great suggestions. This is the only place I will be servicing my vehicle. More
by NORRISRYAN
Employees Worked With
Other Employees :
John 'JT' Thomas, Brian Smith
June 15, 2023
I've always had a great experience here at Ford. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. More
by Cguzman03
June 15, 2023
Jarrod Williams is the best guy to go through none of the others can touch his customer service. others can touch his customer service. More
by Brenda Cross
June 15, 2023
I was not happy with the way I was treated when I returned the next day after picking up my new car because there was a brake problem. They acted like it was not their responsibility to fix and I hav returned the next day after picking up my new car because there was a brake problem. They acted like it was not their responsibility to fix and I have a small child and did not need to be driving around with bad xxxxx and hubs and brakes. It took my male friend and boss to say something to them to fix it and get me a loaner car. More
by colwell.mistyd
Employees Worked With
Michael Grissom
June 15, 2023
Dealership is very clean, and the staff are professional and very friendly. My salesperson, Pablo met what I asked for. Very knowledgeable about the product. and very friendly. My salesperson, Pablo met what I asked for. Very knowledgeable about the product. More
by myelogram
Employees Worked With
Pablo Granados
June 14, 2023
The sales associate CJ Harrison was very helpful, I had made a 8:00 AM appointment and the service was prompt on keeping the appointment time. CJ was very helpful and followed up after the service was comp made a 8:00 AM appointment and the service was prompt on keeping the appointment time. CJ was very helpful and followed up after the service was completed. More
by ROBERTYORK
Employees Worked With
CJ Harrison
