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Randall Reed's Planet Ford
Humble, TX
2,865 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,865 reviews
June 10, 2023
Even thought this dealership is not very close to my house, I know i’ll be taken care of if i go there. house, I know i’ll be taken care of if i go there. More
by O.OLIVARES86
Verified Customer
June 10, 2023
Scratches weren’t buffed out, gas tank wasn’t filled (only 1/3 a tank), car was dirty and never detailed, nails were still stuck in the truck bed. We were told before buying that all of this would b (only 1/3 a tank), car was dirty and never detailed, nails were still stuck in the truck bed. We were told before buying that all of this would be taken care of and it didn’t happen. I trusted you’re team would do it the right way and they didn’t follow through on their word. Very disappointing. More
by kale
Employees Worked With
Kinedy was very good on the sales side of things. Maintenance team was very poor.
June 10, 2023
Christian Mendoza was great! He was encouraging and patient thru the entire process. I am happy with my new vehicle He was encouraging and patient thru the entire process. I am happy with my new vehicle More
by cwmomofboys3
June 10, 2023
Did everything online. The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everythin The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everything to me online since I was 3.5 hours away. I showed up at the dealership 4 days later and they had everything ready for me. Took me an hour which included looking at the truck, and finishing up paperwork. Great and easy experience at a dealership which is VERY rare! 10/10 More
by Aron Teems
June 03, 2023
Rey Calderon was the best; he suggested an alternative 2-door Bronco in stock and I was delighted with it. It was fully equipped and he made every effort to explain how it all worked. Finance Dept was v 2-door Bronco in stock and I was delighted with it. It was fully equipped and he made every effort to explain how it all worked. Finance Dept was very efficient and responsive. The free oil change at 5000 miles is greatly appreciated. More
by rdrieth
Employees Worked With
Rey Calderon
May 04, 2023
Our experience at Planet Ford was a very pleasant one, David and Gabriel helped us through the entire process. David H knows his stuff, and is extremely kind and patient! Thanks David, and Gabriel!! David and Gabriel helped us through the entire process. David H knows his stuff, and is extremely kind and patient! Thanks David, and Gabriel!! More
by tanya.fenley
Employees Worked With
David Harrison, Gabriel
April 28, 2023
Ford Motor Co does not care about the American paying customer Need a car rental. I cannot very well make a car payment if I cannot get to work customer Need a car rental. I cannot very well make a car payment if I cannot get to work More
by Dolores_Lorenzo
Employees Worked With
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April 26, 2023
Had my F-250 serviced at Randall Reed Humble and service was GREAT. It was completed ahead of the promised time at a very reasonable rate. was GREAT. It was completed ahead of the promised time at a very reasonable rate. More
by rmcbridetx
