
Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Guy treated me well and am very satisfied with him and everything he did for me. everything he did for me. More
Service was pretty good , I was allowed to take the truck home to see if I really liked it , which I did but missed the front passenger door power lock wasn't working until a few days after I bought it witho home to see if I really liked it , which I did but missed the front passenger door power lock wasn't working until a few days after I bought it without an extended warranty and they gave me the run a round about fixing it so I had to pay over $500 to have it fixed. More
I was really disappointed in the customer service I received. This was my first oil change with my new car. When I arrived no one spoke to me. There were 9 people working and they were all talking to e received. This was my first oil change with my new car. When I arrived no one spoke to me. There were 9 people working and they were all talking to each other, I finally had to ask someone to help me. I made an appointment as I was told to do, but when I got there I was told it was first come first serve for oil changes and that the wait would be 2 1/2 hours. After 2 1/2 hours I finally went to get a status on the oil change to find out my car was done and had been for the past 30 minutes. They handed me my keys, did not give me any update on car, said the car was outside and I could leave. I get outside to find my car blocked in by 5 other cars. It was ridiculous! More
Great customer service, very professional. I called and got a live person, James said yes we got it so we drove out met with him and Cesar. Drove home with a gently used vehicle. I called and got a live person, James said yes we got it so we drove out met with him and Cesar. Drove home with a gently used vehicle. More
Purchased accessories from Planet Ford 59 with Kevin McKinnon, the accessory guy over the past couple of years. He is very knowledge and responsive. Would highly recommend Kevin for all things accessory McKinnon, the accessory guy over the past couple of years. He is very knowledge and responsive. Would highly recommend Kevin for all things accessory. More
Randall Reed has been our dealer for nearly 10 years. we buy 15 f150's on average a year. With that quantity of vehicles purchased annually it is of the utmost importance that this process goes smoothly. we buy 15 f150's on average a year. With that quantity of vehicles purchased annually it is of the utmost importance that this process goes smoothly. And it does! More
Kevin is great to work with! He always takes care of me and he gets all my business! He always takes care of me and he gets all my business! More
Guy Guidry was fantastic to work with! We had been working on finding the right truck for several week, so day of purchase was a breeze since he was familiar with exactly what I was lookin We had been working on finding the right truck for several week, so day of purchase was a breeze since he was familiar with exactly what I was looking for. After purchasing my vehicle I recommended him to a friend who ended up purchase a couple of days later! More