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Randall Reed's Planet Ford
Humble, TX
3,592 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,592 reviews
September 17, 2023
The sales and accessories team did a good job. When trying to get in touch with anyone in financing, after receiving vehicle, it seemed impossible. Just wanted to know the standard time for payoff When trying to get in touch with anyone in financing, after receiving vehicle, it seemed impossible. Just wanted to know the standard time for payoff check delivery for trade-in to see if I need to pay this months note before the grace period is up. More
by quave192
Verified Customer
September 15, 2023
Salesman Zach, did a great job, but just couldn’t work out a deal. I told I wasn’t interested and I appreciate his time and energy trying, within 30minutes, one of his managers called me and tried to expl out a deal. I told I wasn’t interested and I appreciate his time and energy trying, within 30minutes, one of his managers called me and tried to explain the numbers as if I asked or need explanation, I used to write quotes/deals for DOD(department of defense), I think I can understand add-in’s and fluff. I told him I understood and he rudely said never mind and hung up on me. Not impressed and will not recommend anyone to dealership. Definitely felt because I’m a women, I was given the run around and undermined. More
by Luci
Employees Worked With
Zach
September 14, 2023
They should communicate better. I spent 7 hours at the dealership and wasn’t given the rate I was told, nor was I told about an important feature on my vehicle, which is the adjusta I spent 7 hours at the dealership and wasn’t given the rate I was told, nor was I told about an important feature on my vehicle, which is the adjustable suspension. That alone would have sold me on the vehicle, but the salesman didn’t mention that until 3 days later when I was picking up my vehicle. More
by kgrey34
Employees Worked With
September 14, 2023
Randall Reed's Planet Ford 59 was top notch. Everything from my first contact with a sales representative, all the way to driving lot in my new Ford F150, the whole experience was first class! Everything from my first contact with a sales representative, all the way to driving lot in my new Ford F150, the whole experience was first class! If you are in the market for a new vehicle, do yourself a favor and visit Randall Reed's Planet Ford 59. More
by chancemays
September 14, 2023
September 14, 2023
Very smooth transaction. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. More
by carddaddy001
