Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,585 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,585 reviews
Verified Customer
September 14, 2023
September 14, 2023
Very smooth transaction. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. More
by carddaddy001
September 13, 2023
Alignment issue on a leased F150 40k miles. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service office says they were but same bad tire is on the right side. No follow up or offer to fix. Additionally, asked for quotes for a new tire and yet to hear back. Alignment issue should not be happening and now I am on the hook for new tires also….Overall very frustrating experience. Would be nice for management to address directly. I’m unsure if I will continue giving my future business to Randall Reed… More
by PATRICMAHER
Employees Worked With
N/A
September 13, 2023
Todd and Jeff along with all the service staff has been great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sale great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sales. More
by MARTINBEBO
September 13, 2023
Always there to help, profesional all around, attentive and friendly staff and excellent communication skills and friendly staff and excellent communication skills More
by LUISJASSO45
September 13, 2023
I would like to thank Ray Calderon for his exemplary assistance during the purchase of my new Bronco "Big Bend" which I am enjoying very much and look forward to continuing to do so. I should also like assistance during the purchase of my new Bronco "Big Bend" which I am enjoying very much and look forward to continuing to do so. I should also like to thank Billy in Finance and Kevin in After-market Accessories for their contributions associated with my purchase. More
by ferrilldalton
Employees Worked With
Other Employees :
Ray Calderon -- Sales Department -- Also 5 Stars!
September 12, 2023
Great people to work with. I would highly recommend this dealership to anyone looking to purchase a vehicle. I would highly recommend this dealership to anyone looking to purchase a vehicle. More
by TLUTZ0
September 11, 2023
Quick purchase of new F-350. I had no issue and good communication from Sales, Finance and training on truck functions. I had no issue and good communication from Sales, Finance and training on truck functions. More
by hvillarreal
