Randall Reed's Planet Ford

They should communicate better. I spent 7 hours at the dealership and wasn’t given the rate I was told, nor was I told about an important feature on my vehicle, which is the adjusta I spent 7 hours at the dealership and wasn’t given the rate I was told, nor was I told about an important feature on my vehicle, which is the adjustable suspension. That alone would have sold me on the vehicle, but the salesman didn’t mention that until 3 days later when I was picking up my vehicle. More

Randall Reed's Planet Ford 59 was top notch. Everything from my first contact with a sales representative, all the way to driving lot in my new Ford F150, the whole experience was first class! Everything from my first contact with a sales representative, all the way to driving lot in my new Ford F150, the whole experience was first class! If you are in the market for a new vehicle, do yourself a favor and visit Randall Reed's Planet Ford 59. More

Wanted a specific model, one was on the way, salesman kept me updated and when the vehicle came in it was ready the next day. kept me updated and when the vehicle came in it was ready the next day. More

I am very happy with my brand new shiny Ford F-450 Super Duty truck. Duty truck. More

Very smooth transaction. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. 2nd vehicle we purchased in the last Fe weeks and he took great care of us. More

Alignment issue on a leased F150 40k miles. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service has been done at the dealership and on time. Brought in to fix the alignment and rotate tires. Tires were not rotated after bringing in. Service office says they were but same bad tire is on the right side. No follow up or offer to fix. Additionally, asked for quotes for a new tire and yet to hear back. Alignment issue should not be happening and now I am on the hook for new tires also….Overall very frustrating experience. Would be nice for management to address directly. I’m unsure if I will continue giving my future business to Randall Reed… More

Todd and Jeff along with all the service staff has been great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sale great. The sales department upfront no so much. I’m a returning customer wanting to buy a new F150 and have nothing but negative experience with sales. More

Always there to help, profesional all around, attentive and friendly staff and excellent communication skills and friendly staff and excellent communication skills More

I would like to thank Ray Calderon for his exemplary assistance during the purchase of my new Bronco "Big Bend" which I am enjoying very much and look forward to continuing to do so. I should also like assistance during the purchase of my new Bronco "Big Bend" which I am enjoying very much and look forward to continuing to do so. I should also like to thank Billy in Finance and Kevin in After-market Accessories for their contributions associated with my purchase. More

Great service, delivered the car to my home with no extra charge and did mark up the cost of our vehicle charge and did mark up the cost of our vehicle More