Randall Reed's Planet Ford

Mike carballo was so great to work with. He was very polite, professional, and attentive to make sure our main needs were met. I definitely recommend him if your getting a used vehicle. We l He was very polite, professional, and attentive to make sure our main needs were met. I definitely recommend him if your getting a used vehicle. We left home very satisfied with his service. Thanks Mike! More

good day Jarrod Williams- understood my wants and needs . he showed me all the features plus more on the Bronco SUV I didn't know about either. he stayed till the end. Jarrod- help with numbers m needs . he showed me all the features plus more on the Bronco SUV I didn't know about either. he stayed till the end. Jarrod- help with numbers my partner being a first responder helping us to fill out that form as well. Every nickels and dime counts in my book he has a great sense of humor to make any customer feel relax and not pressure at all. this is why. .. People like Jarrod understand our wants and needs. not what they think we need more . I DONT SEE JARROD WILLIAMS PHOTO ON HERE. TO PRESS ALL THE STARS ON HIM. All I can do is be vocal on here for JARROD WILLIAMS. THANK YOU JARROD WILLIAMS the tech guy helping me with the setup on my phone to connect to the SUV he made it so easy since I am not techie. Billy in Finance made it easy. I was impress Kevin - introduce himself to us while we are waiting explaining the point system to purchase stuff for SUV everyone on the floor congrats us on our new purchase. I would defiantly come back for a future purchase More

Prompt courteous service. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. More

Professional, fast and they made the deal happen. I would recommend them to everyone for Ford I would recommend them to everyone for Ford More

Awesome experience highly recommend to family and friends. Jarrod made the whole experience very enjoyable! friends. Jarrod made the whole experience very enjoyable! More

Went it for transmission work that should have been under warranty. Randall Reed couldn’t see my vehicle for 6-8 weeks. Forced to resort to repair from local shop and this was competed in 4 days (part del warranty. Randall Reed couldn’t see my vehicle for 6-8 weeks. Forced to resort to repair from local shop and this was competed in 4 days (part delivery took 3 days and repair took. 1). Ford now refuses to reimburse the costs which they would have been required to cover under warranty. Their justification. Is that the Ford dealership did not complete the repairs even though I used a “Ford certified” repair shop. Sadly, it’s what’s become of customer service. More

Kelly Campbell is the absolute best! She is very attentive and always follows up after the appointment She is very attentive and always follows up after the appointment More

Service dept was awesome and did a wonderful job taking care of me and my vehicle. care of me and my vehicle. More

The service department is very courteous. They are very patient and knowledgeable. They took the time to find out if there was any other issues and made great suggestions. This is the only pl They are very patient and knowledgeable. They took the time to find out if there was any other issues and made great suggestions. This is the only place I will be servicing my vehicle. More

I've always had a great experience here at Ford. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. With my recent purchase Darren went above and beyond. Was totally helpful and accommodating. Jose at service was also quite helpful. More