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Randall Reed's Planet Ford
Humble, TX
2,896 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
December 29, 2019
I was a walk in, they told me it would be an hour and a half, it was less time that I waited. They have a nice waiting area with a cafe. half, it was less time that I waited. They have a nice waiting area with a cafe. More
by BeckysEscape
Employees Worked With
Rosie Jones, Brian Smith
December 29, 2019
Since I came here at the begging people were so helpful, I had some many choices and my finance guy Juan give me all the information that I need I had some many choices and my finance guy Juan give me all the information that I need More
by ernestoliragalvez
December 28, 2019
My Saleman Richard Benitez and Billy were fantastic Richard was able to located my dream car. Billy fine my paperwork. I had been looking for a 2017 s550 he found a 2016 s550 with low mileage we will Richard was able to located my dream car. Billy fine my paperwork. I had been looking for a 2017 s550 he found a 2016 s550 with low mileage we will be coming back thank you More
by p.lavan6599
Employees Worked With
Richard Benitez
December 26, 2019
They have some awesome people working here!! They are willing to help you get you in a new vehicle. They all work together as a team!! Awesome service. willing to help you get you in a new vehicle. They all work together as a team!! Awesome service. More
by Red
December 25, 2019
Service technician was amazing. Fast, friendly and courteous. Will definitely go back. Got my car in fast and out fast as well. Nice place to sit and wait as well courteous. Will definitely go back. Got my car in fast and out fast as well. Nice place to sit and wait as well More
by cwoelfel
Employees Worked With
Brian whelihan, John 'JT' Thomas
December 24, 2019
The people in the service department are jerks. You walk in. They act your bothering them. Bad attitude. You some people with a better attitude in. They act your bothering them. Bad attitude. You some people with a better attitude More
by Kcboys5
Employees Worked With
Other Employees :
Rosie Jones, Daniel Fraleigh, Byron Nelson
December 24, 2019
Decent pricing; however, there were some minor defects that the dealership committed to fixing and would contact me. No word from them yet. Not to mention the relentless emails about ratings, etc. I wait that the dealership committed to fixing and would contact me. No word from them yet. Not to mention the relentless emails about ratings, etc. I waited to review because I wanted to see if they followed up on their commitment to fix the minor issues (dent and some scratches). Still no attempt to contact me in person. More
by Matt
Employees Worked With
Dont remember
December 24, 2019
My daughter bought her first new car and all the staff were very patient and helpful. They spent time answering any questions she had. Awesome team!! were very patient and helpful. They spent time answering any questions she had. Awesome team!! More
by Jessica
Employees Worked With
Nick Lang, Jose Castillo
December 24, 2019
Amanda at Planet Ford always takes the best care of me! I wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! More
by jackfbrown
Employees Worked With
December 20, 2019
Service I have purchased 2 other trucks in past years from Randall Reed in Humble. Always I have been treated with respect and professionally from all at the I have purchased 2 other trucks in past years from Randall Reed in Humble. Always I have been treated with respect and professionally from all at the dealership. They have an excellent service department along with the sales group. More
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