Randall Reed's Planet Ford

I had a great job UMW here. I am a repeat and I will continue to buy from the place. Byron was great and he really sold the vehicle. continue to buy from the place. Byron was great and he really sold the vehicle. More

There beyond amazing. I wasn’t planning on purchasing a vehicle, but I came out with a new 2019 Mustang! Hector, was very knowledgeable about the car, and Stuart was a pleasure to work with. Thank you Plan vehicle, but I came out with a new 2019 Mustang! Hector, was very knowledgeable about the car, and Stuart was a pleasure to work with. Thank you Planet Ford! I’ll be a returning customer 👍🏼 More

First Oil Change An appointment for changing oil in my new truck was provided quickly upon my request, and the service was done in a timely manner. By chance, I met K An appointment for changing oil in my new truck was provided quickly upon my request, and the service was done in a timely manner. By chance, I met Ken Riley (my sales person) in the snackbar area, and he took time to greet me, answer any new questions I might have after driving my truck 5000 miles, and , in general, to make my visit a pleasant one. More

I had a great experience from start to finish. They worked with me to get me the vehicle that I wanted and actually got me one even better. Everyone was super friendly throughout the entire process! worked with me to get me the vehicle that I wanted and actually got me one even better. Everyone was super friendly throughout the entire process! More

Scheduled service I made an appointment to have my oil changed and recall notices. After arriving and waiting I went to the advisor to ask what was the delay I had an I made an appointment to have my oil changed and recall notices. After arriving and waiting I went to the advisor to ask what was the delay I had an appointment. I was then told that it was a 1st come 1st serve basics the they wouldn't be able to do the recall since it would need the entire day. What was the point of the appointment if they wasn't going to honor it. Poor customer services skills and no communications. 3 1/2 hour later my car was finally ready. Very disappointed. More

Great Service Thank you for taking care of my oil changes/tire rotation. Very satisfied with service. Will definitely plan to get my next oil change at Planet Ford. Thank you for taking care of my oil changes/tire rotation. Very satisfied with service. Will definitely plan to get my next oil change at Planet Ford. Thank you! More

It was an excellent experience working with JP at Planet Ford. JP was very helpful and worked with me to see what truck was the right fit. Ford. JP was very helpful and worked with me to see what truck was the right fit. More

Great Dealer with extremely professional staff. Have purchased several hard to find high end vehicles, to include a Bullitt and a Raptor, through this dealer over the years and have been extremely satis purchased several hard to find high end vehicles, to include a Bullitt and a Raptor, through this dealer over the years and have been extremely satisfied with the actual purchase as well as the vehicles. Many thanks to Richard Fuller of the Planet Ford Fleet department who has handled all the orders and sales. By the time I arrived at the dealership, Richard had everything done and ready to go. No waiting and no surprises ! Not to mention, he went way out of his way to pick me up at the airport and had the vehicle ready to go. Thanks Richard for going “the extra mile” ! Also the delivery experience was exceptional due to Lyndi of the Vehicle Tech Director/Customer Service department. She made sure that I was “up to speed” with the Raptor’s technology and use of same, at delivery. Also Kevin McKinnon took care of my accessory installs, prior to my arrival. That included spray in bed liner, console vault, heavy duty retractable side steps and a retractable truck bed cover Thanks again to the Randell Reed Planet Ford team ‼️ More

I called on Friday to make sure the truck was there. Ken Riley confirmed it, so I drove 2.5 hours to make the deal. I was not disappointed! Incredible experience all the way through! Thank you Planet Ford Riley confirmed it, so I drove 2.5 hours to make the deal. I was not disappointed! Incredible experience all the way through! Thank you Planet Ford! More

Love planet ford in spring but planet ford in humble took it one notch above they gave me the vehicle ,price,and service we expected the employees were always a step away love Planet Ford Humble it one notch above they gave me the vehicle ,price,and service we expected the employees were always a step away love Planet Ford Humble More