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Randall Reed's Planet Ford
Humble, TX
2,893 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,893 reviews
November 05, 2019
purchase Great service and prompt attention was given to me and my wife when we entered the dealership. We met with Richard Fuller and he was attentive to ever Great service and prompt attention was given to me and my wife when we entered the dealership. We met with Richard Fuller and he was attentive to every detail and made the truck buying most pleasurable. More
by Doug
November 05, 2019
I absolutely love my new vehicle!!! I went in looking for a potential buy, but trying not to get my hopes up. I was expecting to walk out empty handed. Boy was I wrong!!!! They found me a perfect vehicle!!! a potential buy, but trying not to get my hopes up. I was expecting to walk out empty handed. Boy was I wrong!!!! They found me a perfect vehicle!!! I was just floored. I'm coming from a 2009 Ford escape which is pretty roomy, and didn't want to go smaller. The newer 2019 is a bit smaller than my 2009, but the Ford Edge was the exact upgrade I needed. I hadn't even seen it and the sales guys were amazing. I told them what I didn't want which was a size concern for me. And my budget. It fit better than a glove. Super nervous the first 3 days driving a new vehicle for the first time in 10 years but it's been so much fun! It picks up nicely. I can't believe they found me a perfect car. From the moment I stepped out of my car, to the driving away. The attention to details and the patience they have is spectacular. I left feeling very good. I'm one to get cold feet on big purchases, but this one was just right. The next time I have to buy another vehicle, I am 100% coming back to Randall Reed's Planet Ford on 59. I'm not even going to look else where. Best buying experience ever. More
by Hazel
November 05, 2019
Great Service. Thank you! Fast and they kept me informed as I requested. My car came back clean and was running like new. It is hard to find such great Service. as I requested. My car came back clean and was running like new. It is hard to find such great Service. More
by Drew
Employees Worked With
Luis, Nick Lang
November 05, 2019
sold me a bad truck haven't made 1st payment and have to put in shop and they knew it but didnt tell me.never again!! check engine light came on after 3 days truck stop running had to get it towed to the put in shop and they knew it but didnt tell me.never again!! check engine light came on after 3 days truck stop running had to get it towed to the dealership ship. they claimed because i put e85 in it it messed up the fuel pump but its a e85 truck.. they said that was all that waa wrong. I take it to get check and find out i need a catalytic converter. havent had the truck 3 weeks i will never buy another vehicle from planet ford again More
by williej
Employees Worked With
...not listed
November 04, 2019
Decided on a 2019 Ford F-150 STX FX4. My salesman Joshua McLeod was great, he was very helpful and straight to the point! After purchase, I had a few issues with the vehicle, however everyone at the dealer McLeod was great, he was very helpful and straight to the point! After purchase, I had a few issues with the vehicle, however everyone at the dealer was very friendly and prompt to get my issues resolved! More
by NathanB
November 04, 2019
My New F-150 This is not my first truck to purchase at Planet Ford. As always the staff is very pleasant and informative when purchasing a vehicle. The staff is al This is not my first truck to purchase at Planet Ford. As always the staff is very pleasant and informative when purchasing a vehicle. The staff is also very professional. More
by My Review
November 02, 2019
Mainly went to Randall Reed's Planet Ford to look at stock and price what was there salesman listen to what I wanted in a vehicle and brought the first one out I bought vehicle was more than what I expe stock and price what was there salesman listen to what I wanted in a vehicle and brought the first one out I bought vehicle was more than what I expected and priced I was comfortable with More
by Eddie
Employees Worked With
Other Employees :
Quentin.cossum special thanks to my sales associate, Craig Vervalin
November 01, 2019
I take all my vehicles no matter the make or model to planet ford of humble. This is the first time purchasing the 4 oil change deal. I found it to be a better deal than buying my own oil and filter and planet ford of humble. This is the first time purchasing the 4 oil change deal. I found it to be a better deal than buying my own oil and filter and then having to do the job. Thanks for the quick service. More
by Lou
Employees Worked With
Rosie Jones
October 30, 2019
Experience The experience there was very good. They were very attentive to our wants and needs and everything went very fast after we found the right truck. I re The experience there was very good. They were very attentive to our wants and needs and everything went very fast after we found the right truck. I really went in to look and price however we walked out with a new 2019 F150XLT. More
by Mike
Employees Worked With
October 30, 2019
Marcus Craig Grooms was Absolutely Fantastic. After feeling neglect, Mr. Marcus set in and made me feel at home. I would definitely buy another car or truck from him. Marcus For President! feeling neglect, Mr. Marcus set in and made me feel at home. I would definitely buy another car or truck from him. Marcus For President! More
by Kaytie Ware
