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Randall Reed's Planet Ford
Humble, TX
3,386 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,386 reviews
June 16, 2023
Low pressure sale with a lot of stock to choose from. 5 Stars for JJ and Henry who provided excellent customer service. I would say that they went above and beyond to make this purchase a pleasant experi 5 Stars for JJ and Henry who provided excellent customer service. I would say that they went above and beyond to make this purchase a pleasant experience. Would highly recommend this dealership if you are looking for a new vehicle or service. More
by KCARKHUFF
Verified Customer
June 16, 2023
Professional, fast and they made the deal happen. I would recommend them to everyone for Ford I would recommend them to everyone for Ford More
by ahoot16
June 16, 2023
Prompt courteous service. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. Listened to my needs and worked hard to satisfy them. A pleasant experience overall. More
by KCARKHUFF
June 16, 2023
Satisfied customer. Nothing but good things to say about this dealership. They even have a little “restaurant” there. Nothing but good things to say about this dealership. They even have a little “restaurant” there. More
by BIGJERMONDUBZ
Employees Worked With
Mark Munday, John 'JT' Thomas
June 15, 2023
I was not happy with the way I was treated when I returned the next day after picking up my new car because there was a brake problem. They acted like it was not their responsibility to fix and I hav returned the next day after picking up my new car because there was a brake problem. They acted like it was not their responsibility to fix and I have a small child and did not need to be driving around with bad xxxxx and hubs and brakes. It took my male friend and boss to say something to them to fix it and get me a loaner car. More
by colwell.mistyd
Employees Worked With
Michael Grissom
June 15, 2023
Jarrod Williams is the best guy to go through none of the others can touch his customer service. others can touch his customer service. More
by Brenda Cross
June 15, 2023
Jarrod Williams listen to my needs and wants. he explain everything to each detail from the SUV and the paperwork. People like him makes me want to come back when ever the time to purchase ag he explain everything to each detail from the SUV and the paperwork. People like him makes me want to come back when ever the time to purchase again. everyone on the team floor congratulate us on our purchase. everyone answer our question about the SUV and the set up to connect my phone to SUV. I don't remember the tech name, it was very helpful explain each features on the monitor and set everything phone vs SUV connection. More
by japetter18188
June 15, 2023
Dealership is very clean, and the staff are professional and very friendly. My salesperson, Pablo met what I asked for. Very knowledgeable about the product. and very friendly. My salesperson, Pablo met what I asked for. Very knowledgeable about the product. More
by myelogram
Employees Worked With
Pablo Granados
