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Randall Reed's Planet Ford
Humble, TX
3,470 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,470 reviews
June 27, 2023
The check in process was wonderfully quick and friendly. But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over 45 minutes and was very annoying when the patrons were trying to work, watch tv, read etc. After receiving my vehicle I noticed that it was not washed. I went back inside asked someone and I was told that they don’t wash vehicles as a courtesy. Ford uses an outside service at the customer’s expense; he then said that they don’t do a good job. I was shocked! Selling snacks and charging customers for a wash, not acceptable. This is my first time owning a Ford, and after experiencing Mercedes and Lexus’s lounges; I feel that more comfortable measures is required. More
by CATINACHAPMAN
Verified CustomerEmployees Worked With
I do not remember his name
June 27, 2023
In and out in a few hours. Deal was done, went to eat and picked up my new truck. Easy enough. Deal was done, went to eat and picked up my new truck. Easy enough. More
by TJOHNSON44
June 27, 2023
Been doing business here for some years, how can you tell me how long my review should be, mayb I didn't have that much to say me how long my review should be, mayb I didn't have that much to say More
by TORRENCETONYA41
June 27, 2023
The full sized Bronco was a great find. Somebody’s loss was our gain. Love it Reina Delgado was a huge help with Kory Pinard’s F350 Dually Somebody’s loss was our gain. Love it Reina Delgado was a huge help with Kory Pinard’s F350 Dually More
by KKPINARD
June 27, 2023
Everyone from preorder, sales and finance were extremely helpful with getting me F350 that was delayed helpful with getting me F350 that was delayed More
by KKPINARD
June 26, 2023
Gary Scherer and his body shop are amazing. Quality fast work and fair price. Many thanks to him and his team for their attention to detail, focus on customer service, and pride of quality. Hon Quality fast work and fair price. Many thanks to him and his team for their attention to detail, focus on customer service, and pride of quality. Honestly I would never have thought to come to Planet ford for body work but know the man Gary is I would not go anywhere else. Please recognize the leader his is on your team. Well done! More
by SAWYER2007
Employees Worked With
