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Randall Reed's Planet Ford
Humble, TX
3,074 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,074 reviews
Verified Customer
April 04, 2025
Great experience with the whole staff overall. No pressure on the sale. Great job overall. No pressure on the sale. Great job overall. More
by rick665523
April 04, 2025
Destanie Tavarez, my sales person was great. She was very patient, knowledgeable and caring. I am a single mom with a son that just graduated from college. I was in a bad car accident a coupl She was very patient, knowledgeable and caring. I am a single mom with a son that just graduated from college. I was in a bad car accident a couple of weeks before I came into the dealership. She could me an excellent car with low mileage and had me out the door with a great car. I highly recommend her and Planet Ford Humble. More
by tlg6299
April 03, 2025
Great and friendly sales staff; was no pressure or up sales. No issues with finance or aftermarket depts either. sales. No issues with finance or aftermarket depts either. More
by Kevin#29
April 02, 2025
Yall suck at fixing cars and you are liars and just plain ole slow pokes ole slow pokes More
by Aglover1987
April 02, 2025
Needed a pdf file and still have not received it. Called and was told they would send it to my email. Called and was told they would send it to my email. More
by adjct
March 31, 2025
I would like to give a good rating however after the sale seems to be a problem. The truck is suppose to come with a Tailgate Removal Kit in the glovebox and the manual says if it's not there have the dealer seems to be a problem. The truck is suppose to come with a Tailgate Removal Kit in the glovebox and the manual says if it's not there have the dealership order one for free. Page 82. I'm getting some static and not the part. It's important because of the sensors and cameras won't work correctly if it's not installed when the tailgate is removed. I even tracked down what appears to be the correct part number but this still doesn't seem to be enough to motivate them to get the part! Therefore a one star rating. More
by texasmurph
