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Randall Reed's Planet Ford
Humble, TX
2,162 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,162 reviews
April 20, 2024
Great customer service. In and out in less time than I expected. Service plans were explained in detail by my service advisor. In and out in less time than I expected. Service plans were explained in detail by my service advisor. More
by JERRY.NEAL
Verified CustomerEmployees Worked With
Ned, service advisor.
Helpful April 20, 2024
Our service advisor, Mark Mundy, is the best in providing personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! More
by FordFamily
Employees Worked With
Mark Mundy
April 19, 2024
Very good they answered my questions very helpful people financially looking forward to do more business with planet ford humble in the future sales guy help me a lot financially looking forward to do more business with planet ford humble in the future sales guy help me a lot More
by JOSE122874
Employees Worked With
Zachary toomer
April 18, 2024
I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! customer service, the lady who called me was very nice and willing to help!!! More
by D.VALDEZ.M
Employees Worked With
April 18, 2024
Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recommend him. More
by SHONTAYLOR444
Employees Worked With
Ned
April 18, 2024
I appreciated the professionalism shown here. Every department from sales to finance, aftermarket, and delivery was a good experience. Every department from sales to finance, aftermarket, and delivery was a good experience. More
by cpratt59
April 18, 2024
Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More
by jvd42
Employees Worked With
Steven Bishop five star
