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Randall Reed's Planet Ford
Humble, TX
3,498 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,498 reviews
Verified Customer
August 12, 2026
We got the deal and truck we wanted, but were not informed til after we signed that there was only one KEY. Nothing was offered to fix the situation. We still don't have a 2nd key. informed til after we signed that there was only one KEY. Nothing was offered to fix the situation. We still don't have a 2nd key. More
by carole.bar23
August 11, 2026
Service associate and assistant service manager are arrogant. They won't provide warranty of the pars that they replaced in my truck. Absolutely NOT satisfied with the service. arrogant. They won't provide warranty of the pars that they replaced in my truck. Absolutely NOT satisfied with the service. More
by alfredo.tumamak
Employees Worked With
The arrogant assistant service manager
August 10, 2026
Good job thanks for coming out and picking up my truck to do recall work do recall work More
by TTRUV
August 10, 2026
worst dealership i have ever been to. i bought a 21 ranger and it had a bad ,real bad transmission in it. clean truck but bad transmission. they kept the truck for 3 weeks and didnt do an i bought a 21 ranger and it had a bad ,real bad transmission in it. clean truck but bad transmission. they kept the truck for 3 weeks and didnt do anything to fix it. the shop managertold me to buy a ford service plan, 100 a month, and wait a month and bring it back and he would fix it, the only person in the whole dealership who tried to help me was a lady named lindi. ill never go back to that dealer ship. and ill tell everyone i know they sell trucks with messed uo transmissions. and wont fix them ,that truck never should have been on that lot to sell. More
by dennischambers1951
Employees Worked With
Other Employees :
service manager of service dept.dont know his name
August 09, 2026
Original sales person was not all that great. But after that we got someone else and at that point everybody was great. But after that we got someone else and at that point everybody was great. More
by Lennette1101
Employees Worked With
Other Employees :
The first salesman on the right as you walk in the door was the one who sold me the truck. Then Gabriel took over. The first guy was all about pressuring me, and then telling me that I picked the only truck that did not have any discounts.. Gabriel was ve
August 09, 2026
The original salesman was saying that it was the end of the month and that I could get discounts and was pushing real hard for me to sign something committing to a purchase before he pretended to go ask so the month and that I could get discounts and was pushing real hard for me to sign something committing to a purchase before he pretended to go ask somebody if it was OK. Then he came out and told me that I picked out the one truck that did not have any discount attached to it. The other salesman, Gabriel was polite, knowledgeable, and helped us understand some of the functions in the pick up. That's the truth. More
by Lennette1101
