Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Overall I was very pleased with my salesperson, Ryan- he was quick to respond to my every question and concern. Everyone there was pleasant to deal with. After a month I'm still waiting on my windshield st was quick to respond to my every question and concern. Everyone there was pleasant to deal with. After a month I'm still waiting on my windshield sticker, but I don't think that's the dealership's fault. I would recommend Randall Reed Planet Ford. James Colburn More
Took my vehicle for warranty maintenance three times and they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. More
poor communication especially after the purchase I honestly would not recommend my family or friends. honestly would not recommend my family or friends. More
Very professional and fast. Experience went smooth and the sale representative had my vehicle ready when I got there. We test drove, did paperwork, and I was out the door in les Experience went smooth and the sale representative had my vehicle ready when I got there. We test drove, did paperwork, and I was out the door in less than 2 hours. More
Ryan is a great salesman. Great follow thru. Great communicator. This is the second purchase we have made at Randall Reed. This is the second time Ryan Flores has been our sal Great follow thru. Great communicator. This is the second purchase we have made at Randall Reed. This is the second time Ryan Flores has been our salesman, Thanks Ryan More
I was shopping for a used Truck when I found what I wanted here at this dealership . I lit was late but I requested to speak to a salesperson which Rodrigo Herra responded to .He was Very helpful and wanted here at this dealership . I lit was late but I requested to speak to a salesperson which Rodrigo Herra responded to .He was Very helpful and made the process of answering questions and sending pictures of the truck i was looking for nice. He followed back up with me and continued to help me with the process of buying my truck. Loved the service from all (salesman,service,and Finance) More
Received two service recalls on my new vehicle (2024 Explorer Platinum). While no one likes the idea of a recall on their new car, my service provider made it as clean a process for me. They offered Explorer Platinum). While no one likes the idea of a recall on their new car, my service provider made it as clean a process for me. They offered the dealership vehicle home pickup (with return) and kept me informed as the work progressed. My car was picked up on Monday and returned the next day (Tuesday). My vehicle was spotless and I am a very happy customer. More


