Randall Reed's Planet Ford

I took my vehicle in for noise coming from the brakes when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the problem when brought in. I was told they were waiting on a mechanic to become available so that they could repair in one day due to not having a rental. This was something that was brought in when purchased. More

Very satisfied with the overall purchasing process. The team was very knowledgeable and tentative to my request and questions! The team was very knowledgeable and tentative to my request and questions! More

The salesman and managers were very attentive and helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me. helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me. More

They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Goin Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today. More

Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better. is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better. More

I was very impressed with the quality of customer care provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford! provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford! More

Darren in sales he is amazing he is the reason I buy my cars from planet ford. cars from planet ford. More

Derrick the car salesman was very helpful by making the process of buying a new vehicle so easy. As a matter of fact, I was buying my vehicle while sitting in an airport. process of buying a new vehicle so easy. As a matter of fact, I was buying my vehicle while sitting in an airport. More

I had an excellent experience at Randall Reed Ford. Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, a Kevin managed and oversaw the installation of a bug protector, power running boards and WeatherTech floor mats. He was professional, knowledgeable, and kept me informed throughout the process. Although I experienced a small hiccup with one of the running boards, he took ownership of the issue and made it right. He corrected the problem as quickly as possible and even went above and beyond by providing us with the rear WeatherTech cargo mat at no charge. That level of customer service and commitment to making sure I was completely satisfied really stood out. My Bronco looks great, and I truly appreciate the care and attention I received. I would gladly recommend Randall Reed Ford to anyone looking for quality accessories and a team that stands behind their work. More

PLEASANT EXPERIENCE. MUCH BETTER THAN WHEN I WAS IN THERE SEVERAL YEARS AGO. MUCH APPRECIATED MUCH BETTER THAN WHEN I WAS IN THERE SEVERAL YEARS AGO. MUCH APPRECIATED More