Randall Reed's Planet Ford

Best car buying experience before, during, and after the sale. My sales person Karen Rios was not pushy like most salespeople; it was just perfect. She took the time to listen to my needs and preferences, p sale. My sales person Karen Rios was not pushy like most salespeople; it was just perfect. She took the time to listen to my needs and preferences, providing valuable insights without overwhelming me. From the moment I walked in, the atmosphere was welcoming and relaxed. Karen patiently answered all my questions and guided me through the various options available. Her knowledge about the vehicles was impressive, and she made sure I felt comfortable with my choices. During the test drive, she encouraged me to take my time, ensuring I really felt the difference in handling and comfort. After I made my decision, the financing process was smooth and transparent, with no hidden fees or surprises. Even after the sale, Karen followed up to ensure I was satisfied with my new car and offered assistance with any questions I had. It was clear that customer satisfaction was her top priority. I would highly recommend this dealership to anyone looking for a stress-free car buying experience! More

We love our new Ford Ranger XLT. ..our salesman Matthew Henry was great helping us navigate choices in different vehicles...Samuel Rebollar helped us work out the financing, warrantie ..our salesman Matthew Henry was great helping us navigate choices in different vehicles...Samuel Rebollar helped us work out the financing, warranties, etc...All of their help was fantastic and greatly appreciated...this our 3rd Ford from Randall Reed in Humble and I'm pretty sure it won't be the last...highly recommended... More

Great service! Good communication. Great little cafe to grab a coffee in. Beautiful dealership. Great location. Good communication. Great little cafe to grab a coffee in. Beautiful dealership. Great location. More

Kyle took good care of us and explained everything along the way, we will come back for another one! the way, we will come back for another one! More

Good fast service. Never have had any issues . Will be back for my next service Never have had any issues . Will be back for my next service More

My salesman Jeremy followed through to make certain that my service appointment was scheduled, gave me a very nice loaner car, and the appointment was completed in less than a half day. This was all complet my service appointment was scheduled, gave me a very nice loaner car, and the appointment was completed in less than a half day. This was all completed before I could get an appointment at Randall Reed in Spring, TX. They wanted me to wait approximately a week for the holidays, which understand. Just saying, I will be purchasing my vehicles from Humble from now on no matter where I go because of his dedication and the entire team to include service. Thank you Jeremy! I am extremely fortunate to have you as a salesman. More

Just initial oil change but quick service and waiting area was wonderful. Service guys were great too. area was wonderful. Service guys were great too. More

Their timeline of when things will be complete is not of real time. Always expect to add another hour real time. Always expect to add another hour More

Great service for Seniors. Had technician come to house and perform service. Couldn't be better. Had technician come to house and perform service. Couldn't be better. More

Very responsive Service Department; got the recall item resolved in the amount of time quoted. resolved in the amount of time quoted. More