Randall Reed's Planet Ford

Cuando quieres comprar tu carro el vendedor te abriendo muy bien. Después que compras el vehículo el vendedor no te contesta llamadas, mensajes muy bien. Después que compras el vehículo el vendedor no te contesta llamadas, mensajes More

The least pushy dealership I've ever dealt with. They didn't employ the standard stall tactics, trying to keep you there. They were professional and straightforward which was definitely a contributi They didn't employ the standard stall tactics, trying to keep you there. They were professional and straightforward which was definitely a contributing factor in purchasing with them. More

I’ve been coming to this dealership for years and I’m VERY pleased with their service. My Service Advisor Kelli is wonderful!! VERY pleased with their service. My Service Advisor Kelli is wonderful!! More

Had a great experience buying our explorer. Sales team particularly helpful and courteous to my wife who handled the whole deal. Sales team particularly helpful and courteous to my wife who handled the whole deal. More

I was very pleased with my sales rep Destiny Taverez. She was very professional and helpful as I put her through the ringer on what I wanted on what style truck. She was a trooper, I would recommend her She was very professional and helpful as I put her through the ringer on what I wanted on what style truck. She was a trooper, I would recommend her for and honest salesperson. More

Was pleased with the service on my car. It was fixed in a timely manor. They were curious and easy to work with. They were good help on getting my car to the shop on a tow truck. It was fixed in a timely manor. They were curious and easy to work with. They were good help on getting my car to the shop on a tow truck. More

Friendly and hassle free, nobody likes pushy salesmen and Planet ford is the opposite they actually listen Planet ford is the opposite they actually listen More

Great service from JP and Evan saved the day when I encountered an issue during my visit. encountered an issue during my visit. More

Quick to tell lies just to get you in. Communication was horrible. Things that were promised did not happen. The whole experience and how it was handled even from management was just ridic Communication was horrible. Things that were promised did not happen. The whole experience and how it was handled even from management was just ridiculous. More

I first made an appointment for my truck at the end of February. I was told there was a long wait and would need to wait to be called in. My service advisor Steven never once reached back out to me. Every February. I was told there was a long wait and would need to wait to be called in. My service advisor Steven never once reached back out to me. Every time I got any information it was me calling him. He finally told me to bring my truck in a month later and it still took 2 weeks for my truck to even be seen. He told me on 4 separate occasions that while my truck waited for the transmission shop that they would take care of the unintentional tailgate opening recall. Fast forward another month almost, I was promised back my truck on a Thursday and that he would call me when ready..low an behold, Steven went on vacation and passed the ticket to someone else without ever calling me once. When I picked up my truck on a Friday, she informed me that the recall I was told would be done 4 different times.... Never got done. I was unable to drive my truck for 2 months and loaners were never available... Until I went to pick it up and was told I could get one if I wanted to leave it more time for the recall. I have never had an experience as poor at his one with any planet ford. Communication is key and there was zero from Steven. More