Randall Reed's Planet Ford - Service Center

Could be a five, but keeping my vehicle for 10 days before you even look at it. Poor scheduling. Poor management before you even look at it. Poor scheduling. Poor management More

Carlton in service was very professional and was awesome! I would defiantly use the service moving forward. I would defiantly use the service moving forward. More

It’s aight. They had what I wanted, despite me finding it online prior to going to the dealership. They had what I wanted, despite me finding it online prior to going to the dealership. More

Overall the process was smooth. I did not appreciate the wait for certain parts of the transaction. I did not appreciate the wait for certain parts of the transaction. More

Great service team! Love this location. I will always choose this place for my service. Love this location. I will always choose this place for my service. More

Customer service was great! Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I would be put on a waiting list. A couple weeks went by and the repairs on my vehicle finally got completed and I never heard back on the loaner vehicle. More

Tech came to my house and did the work onsite. This was a pleasant surprised. Thanks! This was a pleasant surprised. Thanks! More

Very disappointed, took my truck for the service to do a touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy. I never received a call. I texted Manny my finance guy multiple times and he has ignored my texts. Upset that the attention is there when they were trying to get my business but now that I am customer I am being ignored. Will definitely not recommend this place. More

They said they will give you a good deal and that’s not true. Upset true. Upset More

They fixed my truck issue highly recommended and satisfied definitely will be my next service there satisfied definitely will be my next service there More