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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,375 Reviews

1,375 Reviews of Randall Reed's Planet Ford - Service Center

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February 28, 2024

Service representatives are very attentive and kind. They accommodate to your time which is a big plus! More

by mrr.08821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

The Service Dept made sure to deny a warranty claim that ended with me having a $14K repair. Your past employees informed me that was a status quo for the dealership because it’s easier for me to pay for a More

by JOEY.BLAZEK
Recommend Dealer
No
Employees Worked With
The Service Dept in general
February 24, 2024

Randall Reed has been my dealer for excellence since 2003. Great service and coalition department are 5 🌟🌟🌟🌟🌟Ty. Griselle Radkey More

by Griselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bishop (service advisor) Jeff Stabb ( Service staff)
February 23, 2024

Thank you to Mark, Jeff and Lorena for a quick fix to an issue! Very greatly appreciated!! More

by tcastanie
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

When there was an issue, several people made sure to iron out the problems to make sure I was satisfied. More

by PDVALENTINIS
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

I have never gone to another dealership in 10 years and never will, every time I deal with you guys it’s great. Shout to Mark, Tim More

by GLENNMC2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim,Mark
February 22, 2024

Great follow up and positive attitude from the sales team and service department. Ford power boost is terrific More

by blake.locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

It was very good, and Jose is an amazing person and employee. I hope to fix the annoying sound inside my Explorer. It is horrible! I am waiting for the opportunity to get a free car during the time o More

by Eduardo Bustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
February 22, 2024

Fast and reliable. I was even told of an oil change special to pre-purchase multiple oil changes in advance. Seems like a great deal. More

by fitzgerald292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

They are very nice and friendly . I love going there for my car. They did a great job. Ver professional!!! More

by KINGBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A new guy. Very young and he was good.
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