Randall Reed's Planet Ford - Service Center

Although I didn't have an issue with the service, the pricing was way too high. I had a new key made and they charged me $409 which included a $49.95 shop supplies/environmental fee. I would not recomm pricing was way too high. I had a new key made and they charged me $409 which included a $49.95 shop supplies/environmental fee. I would not recommend this place given the high pricing. More

I am noticing a sound in the back of my car. I asked about it and they said nothing is wrong. Why am I still hearing a grinding noise if nothing is wrong? I asked about it and they said nothing is wrong. Why am I still hearing a grinding noise if nothing is wrong? More

Everyone I came in contact with was polite and courteous. My service advisor Mark kept me updated on progress because I was a waiter. My service advisor Mark kept me updated on progress because I was a waiter. More

Thank you for the great customer service. I also would like the thank the techs who worked on my car. I wish I would have got their names. I also would like the thank the techs who worked on my car. I wish I would have got their names. More

They were very nice and on time. My wait time was very short. I am very satisfied. My wait time was very short. I am very satisfied. More

In my opinion there’s employees that have a attitude of not wanting to work properly, they did do the oil change but not filled my tire with air when I told them if they can and they said they will but lik not wanting to work properly, they did do the oil change but not filled my tire with air when I told them if they can and they said they will but like I mention they didn’t, I rather go to somewhere else because this is the second time it’s been happening to me as my second purchase of car!!! But I’m taking into consideration on coming here, I’m upset on how mechanic works but sales person they do a fantastic job!! More

From start to finish, the service department was fast, courteous, and professional. That's why I have returned several times to purchase new vehicles. courteous, and professional. That's why I have returned several times to purchase new vehicles. More

CJ great customer service and was very nice and fast customer service was on time customer service was on time More

I don't do reviews. It's a waste of my valuable time and thoughts It's a waste of my valuable time and thoughts More

I have nothing to complain about, good to go with no issues. See you next time issues. See you next time More