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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,318 Reviews

1,318 Reviews of Randall Reed's Planet Ford - Service Center

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August 25, 2023

Very friendly. Tried to give the best deal that he could find. Gave me several options I would recommend to other customers More

by YAPETERSON11
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Riley & MichaelGreason
August 25, 2023

I truly enjoy the staff very helpful and friendly especially Chris just little sad the air was broke in the waiting room More

by CLCHRISTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 25, 2023

Prices were good, relaxing environment, service personnel were helpful and the was no pressure on recommended services. More

by EFOUCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change department
August 25, 2023

In for 60k maintenance on my Ranger. Service advisor pushed $1500 worth of services and claimed recommended by Ford. Reviewed maintenance schedule on Ford website not finding a majorit More

by JAPFEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fast Lane Mgr
August 25, 2023

Great service. Easy process of getting scheduled and having work performed. I appreciate the effort. More

by LEONLCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
August 25, 2023

Everyone was very helpful and friendly and got the job done quickly so I was very pleased. More

by DSHADDIX2009
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
August 25, 2023

Juan (JP) Perez, Billy Harvey, and the rest of the team worked diligently to make a deal that we could all agree on. Processing documents online made for a smooth pick up. Very happy with my new Bronco! More

by altoniii
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Mendoza
August 25, 2023

My service writer Cj did an excellent job. I'm pleased with my service...And experience! More

by MASTERTRAINERCARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj
August 25, 2023

Kenneth was very responsive and helpful throughout the ordering and buying process. It was a pleasure working with him and the team. More

by 2013uribe
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Excelente servicio 👍 Muy amable el personal Su atención al cliente es muy buena 👌 Muy recomendable More

by FLAKITA546.CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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