Randall Reed's Planet Ford - Service Center

Friendly, welcoming, and knowledgeable staff all around. Clean and comfortable lobby, makes car shopping easy Clean and comfortable lobby, makes car shopping easy More

The guys at the quick lube always make sure I’m taken care of. I have always appreciated the service they provide me care of. I have always appreciated the service they provide me More

Tim with services department was very professional. He explained everything that was wrong with my car. Great help! He explained everything that was wrong with my car. Great help! More

The salesman did the best of explaining all about the accessories and what was the best for truck. accessories and what was the best for truck. More

Very good service from my advisor fast and reliable ,I will continue to use planet ford humble. will continue to use planet ford humble. More

Excellent car buying experience. David Harrison was very informative and courteous. Everything was ready when we arrived. David Harrison was very informative and courteous. Everything was ready when we arrived. More

Very pleased with the customer service I received yesterday. First experience and first service for my truck. Had an appt for Thursday but was in the area so I called and the guy said come in. Tim go yesterday. First experience and first service for my truck. Had an appt for Thursday but was in the area so I called and the guy said come in. Tim got me checked in and I waited in the lounge and was out of there in about an hour, hour and 15. That was awesome and I really appreciate it. More

Easy to work with. Every employee that I met eyes with greeted me even if they weren't associated with my purchase Every employee that I met eyes with greeted me even if they weren't associated with my purchase More

Joshua Onkin in collision was amazing he helped us through this trying time even on his off days he was very informative through this trying time even on his off days he was very informative More

Kelli was great to work with. We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 hours for new tires and alignment. These are work trucks so time is money. I set appointments as early in the morning so that wait is minimal. Side of the truck had greasy hand prints on it. I have four vehicles that are serviced exclusively in your service department and I drive from Pearland to have them serviced there. So mine and my staffs time is important. More