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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,015 Reviews

1,015 Reviews of Ray Chevrolet - Service Center

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February 23, 2023

Friendly,fix my vehicle on time . Great customer service..customer representative very friendly and knowledgeable More

by LUISDJ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

I have been going to Ray Chevrolet for vehicle service to both my vehicles for over 25 years and have always been very satisfied with the results. Chris and Liz, the Service Manager, are always helpful and m More

by JayEmerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz the Service Manager ******
February 15, 2023

TJ was great, they took care of my issues and then some. This was the first issue I’ve ever had with my Tahoe and I wouldn’t trust anyone else for the next one. Highly recommend. More

by BRANDONH84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

I had to take my truck in for some repairs. Chris was very helpful. The service was overall great and had my truck back in no time. More

by JESSVIL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

As a long time customer of Ray Chevrolet I am very satisfied. Awesome and.great service for oil change on February 9. Thank you, Louie! More

by AngelBaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Our service advisor was TJ and he was awesome he did a great job, the only thing I am upset about is when I picked up my truck after being worked on for a warranty issue I would have thought they would ha More

by steve.shepherd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

I am not sure why it take a minimum of three days to diagnose and fix an issue. After having my Tahoe there twice my initial issue is still not fixed and now I have zero heat in the rear. I'm going to More

by lin1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Always explain the issue, answers any questions I have pretty quickly, and gives me updates on my car if I need them before my service is finished. More

by kvholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone else in the service dept not listed
February 04, 2023

Chris is straightforward, honest, and comprehensive. He informed me of the work that needed to be done on the car but did not try to hard sell me on anything. Once he showed me the work, then it was my More

by stanchem4850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Awesome service department. I will always bring my vehicles here and I will recommend them to anyone. More

by inkriesfishin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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