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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.5
474 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 474 reviews

February 15, 2023

Customer service was great and the 2 jobs were great. My car was done in the time they said. Thumbs up. More

by mpacholsky
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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February 13, 2023

Service on 01/31/23 transmission oil pan gasket, filter, and fluid replaced. After driving vehicle 400 miles on 01/13/23 opened hood and found transmission fill plug laying on top of cowl. Worried now if fl More

by jreitz1301
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
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February 09, 2023

Patrick always takes care of my concerns with my vehicle. He was able to diagnose my problem and get it fixed for me. More

by lsalmons84
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Recommend Dealer
Yes
Employees Worked With
Kevin
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February 08, 2023

Mike the service writer was very helpful and courteous. Made sure everything was taken care of. More

by epoiii
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike in service department
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February 02, 2023

They overlooked several key basics things like transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. More

by jrcarr34
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Rob Chavez
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January 31, 2023

Took my car in for noise turning left. Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So no More

by carcamodennis
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Workmanship
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Recommend Dealer
No
Employees Worked With
Anna
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January 27, 2023

Tom, our salesman, was the best part of the whole experience. His calm demeanor and honesty is rare and he should be commended for these attributes! More

by MPOSTERHUES
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 27, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for saying so! Your positive review is an honor in and of itself for our whole team but we're especially pleased to know how happy you were to work with Tom. Congrats on your new-to-you Jeep! We hope you enjoy plenty of fun and pleasant travels, until we meet again!

Helpful
January 25, 2023

Ray is simply the best dealership in Illinois. This is my 4th vehicle from them. George Gigovski, Dan Vojcic, Mike Pilarte, and Ozzie Sanchez are just so easy to work with. Best price in town, n More

by slivoman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Slivoman, we're honored by your sentiments. Thanks so much for letting us know how pleased you've been with our sales team. When you enjoy what you do, it really shows. We hope to continue being your #1 choice in dealerships for years to come. Thank you for spreading the word about Ray CDJR!

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January 19, 2023

They fixed the problem when a timely manner had good follow up and kept me up-to-date and how my repair was going More

by rlafnit
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Awesome! Thank you for letting us know how satisfied you were with the thorough and efficient service visit you had with us. We're glad your Jeep's repair went so smoothly and we hope you are enjoying driving it again. Thank you for choosing Ray CDJR for your automotive needs!

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January 19, 2023

Rob Chavez was our service representative. He was great! Answered all our questions and kept us informed on everything. More

by derpop
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chavez, service
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Jan 20, 2023 -

Ray Chrysler Dodge Jeep Ram responded

Derpop, thank you for your positive feedback on Rob! It is our pleasure to work with you to keep your Dodge in its best condition and we hope to continue to do so for years to come. Give us a call when Rob and the team may assist you again!

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