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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
620 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 620 reviews
May 16, 2022
I keep coming back so I must be basically satisfied with your service department. I live on social security so I can’t afford only what’s totally necessary. I’ll keep coming back as long as I get good servi your service department. I live on social security so I can’t afford only what’s totally necessary. I’ll keep coming back as long as I get good service. In 60 years of driving I’ve never changed the brake fluid or differential oil and I’ve always driven vehicles to high mileage. So if extra service is necessary you’ll have to prove it to me. I used to work my vehicles years ago. More
by BOBDACY
Verified CustomerEmployees Worked With
N/A
May 14, 2022
Brought our vehicle in for service. Tony was knowledgeable, personable, enthusiastic, and had great customer service skills. It was a pleasure to work with him. Tony was knowledgeable, personable, enthusiastic, and had great customer service skills. It was a pleasure to work with him. More
by debbycr56
Employees Worked With
tony
May 09, 2022
Steve Fee and his counterpart (forgot his name) were more than accommodating with a little issue that happened with my Scat Pack. I am very appreciative of all their help. than accommodating with a little issue that happened with my Scat Pack. I am very appreciative of all their help. More
by mnilles914
Employees Worked With
Steve Fee
May 08, 2022
Easy to deal with staff and sales teams. Our salesman Brad did a great job. Dan the sales manager was a no pressure guy and very helpful. Oscar the finance manager was prompt professional an Our salesman Brad did a great job. Dan the sales manager was a no pressure guy and very helpful. Oscar the finance manager was prompt professional and completed our paperwork quickly. All in all we got a deal we are pleased with and vehicle we are proud to own. More
by ptnagel76
May 02, 2022
I was very displeased with my last visit. Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave w Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave with another problem. They also do not clean up the mess they make in or out of my car. I will not be going here again. More
by julispuli4
Employees Worked With
Steven
April 30, 2022
Thank you Ashley weiss for the help and having the patience in getting me into my preowned GMC patience in getting me into my preowned GMC More
by krjack199
Employees Worked With
April 23, 2022
the experience at service center and with my asst service mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. More
by jschube7
Employees Worked With
not listed
