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Ray Skillman Auto Mall - Service Center

4.9

509 Lifetime Service Reviews

5155 West Pike Plaza Rd., Indianapolis , Indiana 46254

509 Reviews of Ray Skillman West Auto Mall - Service Center

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November 12, 2018

"Washer Tank "

- IndyKia

Lyndsay, Jamie, & Matt always do a great job with my service. Easy check-in, work completed on time, and easy check-out. Always nice to have the car washed too!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lyndsay Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Matt (check-out)
November 11, 2018

"Awesome Service Department!"

- IndyYankeeFan

The service team led by Tony May is great! I continue to choose Skillman soley because the service team rocks! They are respectful, courteous and knowledgeable. I appreciate followup calls if after inspection what needs done changes or the anticipated price changes. I have had success keeping my vehicles road worthy because I follow their recommendations for keeping my Santa Fe “healthy”.

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Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nathan Swift
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Barry Morris
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bryan Schoch
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Excellent Experience"

- TobyRave

The folks did an amazing job handing our SUV through a tough situation. These folks are now our go to Hyundai dealer in the area.

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Recommend Dealer
Yes
Employees Worked With
Greg Click
November 05, 2018

"Excellent Service"

- connie123

I bought a 2016 Honda Pilot on a Monday and the engine light came on Friday. Turn out to be a $1,500 dollar problem. It was not covered under warranty that I received. Tony was very understanding about the problem at hand and then relayed the information to Greg and then the decision was made to take care of the issue at no cost to me. I know that a company has policies and procedures that they follow, but sometimes you have to go above and beyond to do the right thing in treating the customer right and that's what they did. Thanks to everyone!

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Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 05, 2018

"Quick service"

- David Campbell

Easy to make an appointment and very fast service. Staff is quite friendly and answers any questions. Short time waiting to make an appointment and very fast service.

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Recommend Dealer
Yes
Employees Worked With
November 02, 2018

"service"

- emkelly

Tire pressure light came on and was not sure why. Temperature changed caused low pressure. All tires now have correct pressure. Had the car ready when I returned to pick it up.

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Recommend Dealer
Yes
Employees Worked With
James Stephens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Great work"

- Ozzysma1

The people here are very kind and helpful. Always have been, and you don't get that everywhere. I just lost my husband so I am thankful for kind people.

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Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Stephens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lyndsay Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"emission light on dash board lit up"

- billb

Attendant checked computer code and discovered gas cap ajar. Problem was solved. Also had two keys prepared expeditiously while I waited for the keys to be cut.

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Recommend Dealer
Yes
Employees Worked With
Jeff Hodge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Kelly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Awesome Experience "

- Zell

My experience at Ray Skillman Westside Auto Mall was very pleasant. Jami Phillippe displayed a very kind professional welcoming presence that ensures that I will return. Quick, courteous service. Kudos!

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Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Oil Change and Rotate Tires"

- fmarti2020

I made the appointment on-line, which is really convenient. The service took a little over an hour. Free soda would be nice. I am pleased with the service and wait time. Everyone there is friendly. I will go back for routine maintenance. There prices are cheaper than other places.

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Recommend Dealer
Yes
Employees Worked With
Ashley Doyle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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