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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
997 Reviews

997 Reviews of Ray Skillman West Auto Mall - Service Center

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March 15, 2024

Great team that cares about taking care of the customer and providing a excellent customer experience More

by lucky to be alive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

integrated service from service department to sales. Impressive compared with my previous experiences at other dealers More

by md5128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Westside Hyundai service department has always been efficient when I bring my 2017 Sonata for oil changes and tire rotations. Service tech, Gurnoor, kept me informed on the progress of my service vi More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gurnoor Shur
March 07, 2024

Brantly always takes care of me and keeps me informed before any work has been performed. They are great folks to work with! More

by georgeoverstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly
Mar 12, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Georgeoverstreet, thank you for taking the time to leave a review for us at Ray Skillman Westside Mitsubishi. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

March 07, 2024

Nice waiting area and fast service. My service tech was very nice and kept me informed of the progress on my car. More

by jori19f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ray Skillman Westside Auto Mall responded

Jori19f, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

March 07, 2024

Every person I spoke with at Ray Skillman was polit, intelligent, and concerned about me and my car care. More

by burkettjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Manring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ray Skillman Westside Auto Mall responded

Burkettjohn, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

February 29, 2024

work was done satisfactorally and service people were friendly . Time waiting was more than had been advertised. More

by hgbunn1
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 24, 2024

No appointment. Just drove in with low pressure in rear left tire. Were comfortable in waiting area while problem solved -- screw removed and tire patched. Excell More

by IndyKia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Indykia, We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 23, 2024

I like this dealership, and the service department is great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work do More

by lag5357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. Thanks again for the recommendation, and have an amazing day!

February 21, 2024

We were extremely blown away by your willingness to help us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came o More

by jmdierker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ray Skillman Westside Auto Mall responded

Jmdierker, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!