Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
997 Reviews of Ray Skillman West Auto Mall - Service Center
Great team that cares about taking care of the customer and providing a excellent customer experience and providing a excellent customer experience More
integrated service from service department to sales. Impressive compared with my previous experiences at other dealers Impressive compared with my previous experiences at other dealers More
Westside Hyundai service department has always been efficient when I bring my 2017 Sonata for oil changes and tire rotations. Service tech, Gurnoor, kept me informed on the progress of my service vi efficient when I bring my 2017 Sonata for oil changes and tire rotations. Service tech, Gurnoor, kept me informed on the progress of my service visit. More
Nice waiting area and fast service. My service tech was very nice and kept me informed of the progress on my car. My service tech was very nice and kept me informed of the progress on my car. More
Every person I spoke with at Ray Skillman was polit, intelligent, and concerned about me and my car care. intelligent, and concerned about me and my car care. More
work was done satisfactorally and service people were friendly . Time waiting was more than had been advertised. friendly . Time waiting was more than had been advertised. More
No appointment. Just drove in with low pressure in rear left tire. Were comfortable in waiting area while problem solved -- screw removed and tire patched. Excell Just drove in with low pressure in rear left tire. Were comfortable in waiting area while problem solved -- screw removed and tire patched. Excellent service as always. More
I like this dealership, and the service department is great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work do great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work done and the sheet that shows the inspection results, it would be helpful to have that printed in color since I know there is green, yellow and red designations. The one I received yesterday was in black and white. Overall, I had a good experience and my service advisor was wonderful! More
We were extremely blown away by your willingness to help us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came o us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came out quickly and changed out tire and got us out of an unsafe spot to change a tire. We have a 2024 Telluride with only a little over 7000 miles on it and didn't want to mismatch tires. A quick call to your dealership and your fantastic service department had the exact tire in stock and was willing to get us back on the road very quickly even while they were busy! Well done! We appreciate your willingness to help a Kia family member from out of state! Best wishes for a successful year and kudos to your service department. More