I did not intend to buy a new car.
My 2007 Santa Fe was getting a new transmission, covered completely by Hyundai's warranty. It was in great shape, still getting great gas mileage, still comfortable (our 6’5” son-in-law is comfortable in the back seat), and safe. I had just added new brake pads.
Patrick Rady, Hyundai Service Advisor, made sure I was well cared for. A rental was provided. I felt like we were Hyundai’s most important client.
As I waited for the rental car agency to arrive, I stepped into the show room. A salesman offered to help, but I said I was just waiting for a ride. He said there were some excellent deals being offered and to feel free to look around. I did look around. It got me to thinking.
I researched the worth of my 2007 Santa Fe and was pleased. I called a salesman a few days later and expressed an interest in a new car if the financing would meet my needs.
Nathan Olson, Sales Consultant, did his homework. I made an appointment; he said the numbers were possible. He offered me the 2012 Santa Fe to drive home and bring my wife back later that evening. He got support from the business manager and we left with a deal we were excited about. We finalized the transaction the following day and Nathan “rolled out the red carpet” for us.
Our new Santa Fe was spotless. Nathan explained every detail about the many options, and even offered to visit my house to set up the built-in garage door opener if we couldn’t get it to work. Nathan has followed up with a call to be sure all is well. He has worked hard to ensure we are completely satisfied and that Ray Skillman Hyundai exceeded our expectations.
The Hyundai team proved we have invested in a vehicle that will meet our needs for years to come. We appreciate it and will send others your way.