Ray Skillman Westside Auto Mall

Friendly and helpful I was glad to know the approximate length I would be waiting - and it ended up being much faster. All staff were friendly and helpful. I was glad to know the approximate length I would be waiting - and it ended up being much faster. All staff were friendly and helpful. More

Windshield Replacement Two things keep this from being a 5, and it is related to the sub installing the windshield, rather than Skillman. Installing sub was late (happens s Two things keep this from being a 5, and it is related to the sub installing the windshield, rather than Skillman. Installing sub was late (happens sometimes), and he did not remount the KY bridge transponder (annoying since I mentioned doing this). Although after he left I was promised he would mail the transponder, it still has not arrived in the mail. Service Tech did offer a loaner when the installing sub was late. As usual the Skillman staff was courteous and professional. More

Great experience Price negotiations were pleasant. Sales person and sales manager were very polite. They took the time to make sure we were comfortable with all featur Price negotiations were pleasant. Sales person and sales manager were very polite. They took the time to make sure we were comfortable with all features on the car. Experience was better than expected. More

EXCELLENT I called in yesterday morning and they were able to get me in the same day. Other service centers told me I wouldn’t be able to get for a week. I called in yesterday morning and they were able to get me in the same day. Other service centers told me I wouldn’t be able to get for a week. More

I been satisfied so far The service and friendness excellent, there were some questions to what they promise during the loan process, but that's over. Would do business agai The service and friendness excellent, there were some questions to what they promise during the loan process, but that's over. Would do business again. I hope. More

Great Sales, Maintenance & Excellent cookies Excellent sales, service AND communication about my vehicle. Everyone is friendly. The waiting area in the showroom and in the maintenance waiting Excellent sales, service AND communication about my vehicle. Everyone is friendly. The waiting area in the showroom and in the maintenance waiting area is comfortable. My daughter loves the fresh baked cookies!!! More

Personal service Patrick Rady and the team at Ray Skillman Auto Mall Service Department always provide excellent service. In addition to their technical knowledge of a Patrick Rady and the team at Ray Skillman Auto Mall Service Department always provide excellent service. In addition to their technical knowledge of automobiles, they have a good grasp of how to work with the people driving them ( a quality not always available at other dealerships ). More

Very helpful, knowledge about the vehicle Willingness to help us find a vehicle that we liked, salesperson was very friendly and knowledgeable about the vehicle, finance manager was very helpf Willingness to help us find a vehicle that we liked, salesperson was very friendly and knowledgeable about the vehicle, finance manager was very helpful as well. More

Car Would not start The car would not start one AM. I had a jump start. The service dept. got me in immediately for evaluation of the electrical system. Everything tested The car would not start one AM. I had a jump start. The service dept. got me in immediately for evaluation of the electrical system. Everything tested OK. A door may not have been closed properly. The technician was very friendly and helpful. The no charge was wonderful. More

Amazing sales staff. My wife first bought her car there first. They were so helpful making sure that she got exactly what she wanted that I returned there to buy my new ca My wife first bought her car there first. They were so helpful making sure that she got exactly what she wanted that I returned there to buy my new car. The people are so friendly and nice. They do not try to push you into a car you don't want, which is huge to me. Ken Maple helped us both times and he is awesome! I will not buy a car anywhere else now. More